BBB Business Review
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BBB Accredited Business since 06/11/2012
Lend Smart Mortgage LLC
Find a LocationPhone: (952) 942-8502Fax: (888) 361-1868View Additional Phone Numbers11332 86th Ave N, Maple Grove, MN 55369-4528 Send email to Lend Smart Mortgage LLCwww.lendsmartmortgage.comView Additional Web Addresses
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Description
LendSmart Mortgage provides residential mortgage lending services in 14 states nationwide. We are able to provide a high level of service through our advanced technology along with the most competitive rates in the market.
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BBB Accreditation
A BBB Accredited Business since 06/11/2012
BBB has determined that Lend Smart Mortgage LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Lend Smart Mortgage LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Department of Commerce85 7th Pl E Ste 500
Saint Paul, MN55101-6013
(651) 296-4026
http://www.commerce.state.mn.us
Type of Entity
Limited Liability Corporation
Contact Information
Principal: Mr. Scott Flaherty (CEO)Mr. Shawn Vaiana (VP)Business Category
Mortgage Brokers, Business Consultants, Mortgage Bankers, Financial Services, Mortgage Lender, Real Estate Loans, Loans
Products & Services
According to information provided by Lend Smart Mortgage, they offer conventional, FHA, VA and USDA financing in addition to being approved to underwrite and fund down payment assistance loans for MHFA and other bonding agencies. They also offer construction to perm financing, 203K financing and other options.
Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMRefund and Exchange Policy
Lender fees are guaranteed & refunded in accordance with the laws governing Good Faith Estimates.
Service Area
MN, WI, CA, NJ, AZ, SD, TN, CO, FL, GA, WA
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
BBB: What We Can Do For Your Business!BBBTips on Business Credit
BBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
High Cost Payday Lenders Advertise Everywhere
Hiring Business Consultants for Your Business
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Know the Facts about Reverse Mortgages
Looking for Sound Financial Advice for Your Business?
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
Selecting a Financial Planner
Steps to Starting Your Own Business
To Rent or Buy - Which is Right for You
LocationsX
5 Locations
-
5001 American Blvd W Ste 402
Bloomington, MN 55437-1115(763) 201-6900Directions
-
5701 Kentucky Ave N Ste 104
Crystal, MN 55428-3384Directions
-
11332 86th Ave N
Maple Grove, MN 55369-4528(612) 327-9306Directions
-
2233 Hamline Avenue N
Roseville, MN 55113Directions
-
3450 Lexington Ave N Ste 110
Shoreview, MN 55126-8000(651) 631-4919Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Lend Smart Mortgage LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
BBB: What We Can Do For Your Business!BBBTips on Business Credit
BBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
High Cost Payday Lenders Advertise Everywhere
Hiring Business Consultants for Your Business
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Know the Facts about Reverse Mortgages
Looking for Sound Financial Advice for Your Business?
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
Selecting a Financial Planner
Steps to Starting Your Own Business
To Rent or Buy - Which is Right for You
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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