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BBB Business Review

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BBB Accredited Business since

Discount Steel, Inc.

Phone: (612) 522-5956 Fax: (612) 522-5929 View Additional Phone Numbers 216 27th Ave N, Minneapolis, MN 55411 View Additional Email Addresses http://www.discountsteel.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Discount Steel is a national supplier of industrial and construction-related metal products and services. We offer steel, stainless steel, aluminum, copper, and brass in a wide variety of sizes, shapes, and grades. We also offer a complete selection of hardware for your metal-related projects, or anything else you may be working on.

Our in house processing centers are located at our Minneapolis and Fort Worth facilities, both of which offer shearing, sawing, laser cutting, machining, forming, welding, HD plasma cutting as well as several other production capabilities. Our no-minimum order policy has allowed us to work with everyone ranging from Fortune 500 companies, to do-it-yourselfers, as well as artisans.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Discount Steel, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Discount Steel, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Discount Steel, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 08, 2003 Business started: 08/27/1992 Business started locally: 08/27/1992 Business incorporated 08/27/1992 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Diane Dormanen, CEO Jane Dormanen, Administration
Contact Information
Principal: Diane Dormanen, CEO
Customer Contact: Jane Dormanen, Administration
Business Category

Metal Fabricators Hardware - Retail Hardware - Wholesale & Manufacturers Metal Finishers Metal Specialties Metals - Base Industrial Manufacturers

Refund and Exchange Policy
Discount Steel will accept pre-approved returns on raw, unprocessed materials within 30 days of sale, along with original receipt. A 15% minimum restocking fee will apply. No refunds on cut or custom processed materials will be accepted. All sales are final on clearance, surplus and random length materials sold by the pound.
Service Area
Continental US
Products & Services

Discount Steel offers metal products and industrial supplies. Our in-house processing facility possesses the capabilities to customize material. We can shear, saw, form, flame cut, machine, laser cut, fabricate, precision plate saw cut and more.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.