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This business is not BBB accredited.

Ocelco, Inc.

Phone: (800) 328-5343 Fax: (866) 829-9744 View Additional Phone Numbers 1111 Industrial Park Rd SW, Brainerd, MN 56401 View Additional Email Addresses http://www.ocelco.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ocelco, Inc. Has been supplying many community's with quality healthcare equipment & parts since 1974. We have competetive pricing on all of our over 10,000 styles and types of medical equipment & parts. Our goal is to provide a quality service.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ocelco, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Ocelco, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 26, 1999 Business started: 05/17/1974 Business started locally: 05/17/1974 Business incorporated 05/17/1974 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Erich Schulz, President Mike Bean, Web Director Beth Lacy, Owner
Contact Information
Principal: Erich Schulz, President
Business Category

Medical Equipment & Supplies Medical Alarms Wholesalers & Distributors Home Health Services Health & Medical - General Hospital & Medical Equipment & Supplies

Refund and Exchange Policy
If the mistake is made by Ocelco, Inc. there will be no restocking fee.

If the mistake is made by the person or company ordering, there may be a 15%-30% restocking fee.
Service Area
Ships Anywhere In The World
Alternate Business Names
Ocelco WheelchairParts.com
Products & Services

According to information provided by the business, Ocelco offers over 10,000 different styles & types of Healthcare Equipment and Parts.

Inluding:

Aids To Daily Living, Bathroom Safety, Wheelchair Parts, Wheelchairs, Pill Management, & Much More!


Customer Review Rating plus BBB Rating Summary

Ocelco, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.