BBB Logo

Better Business Bureau ®
Start With Trust®
Minnesota and North Dakota
Sign up for our monthly consumer newsletter!

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 01/15/2013

Ocelco, Inc.

Phone: (800) 328-5343Fax: (866) 829-9744View Additional Phone Numbers1111 Industrial Park Rd SW, BrainerdMN 56401-8339 Send email to Ocelco, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ocelco, Inc. Has been supplying many community's with quality healthcare equipment & parts since 1974. We have competetive pricing on all of our over 10,000 styles and types of medical equipment & parts. Our goal is to provide a quality service.

BBB Accreditation

A BBB Accredited Business since 01/15/2013

BBB has determined that Ocelco, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Ocelco, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Ocelco, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 10/26/1999Business started: 05/17/1974
Type of Entity

Corporation

Incorporated: May 1974, MN

Contact Information
Principal: Erich Schulz (President) Mike Bean (Web Director) Beth Lacy (Owner)
Business Category

Medical Equipment & Supplies, Medical Alarms, Hospital & Medical Equipment & Supplies, Health & Medical - General, Home Health Services, Wholesalers & Distributors

Products & Services

According to information provided by the business, Ocelco offers over 10,000 different styles & types of Healthcare Equipment and Parts.

Inluding:

Aids To Daily Living, Bathroom Safety, Wheelchair Parts, Wheelchairs, Pill Management, & Much More!

Hours of Operation
Mon: 07:00 AM to 04:30 PMTue: 07:00 AM to 04:30 PMWed: 07:00 AM to 04:30 PMThu: 07:00 AM to 04:30 PMFri: 07:00 AM to 04:30 PM
Refund and Exchange Policy

If the mistake is made by Ocelco, Inc. there will be no restocking fee.

If the mistake is made by the person or company ordering, there may be a 15%-30% restocking fee.

Service Area

Ships Anywhere In The World

Alternate Business Names
WheelchairParts.com, Ocelco
Industry Tips
Medical Billing Opportunities
New Medical Miracles Not so Miraculous

If you choose to do business with Ocelco, Inc., please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.