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SJF specializes in buying & selling new & used material handling equipment and has been the nation's largest stocking distributor of warehouse and material handling equipment for both businesses and the public since 1979. Products include pallet racks, cantilever racking, conveyors, carousels, forklifts, mezzanines, case & carton flow racks, industrial shelving and storage systems. SJF provides clients with a friendly professional sales staff offering over 20 acres of new & used equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SJF Material Handling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SJF Material Handling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 24, 2006 Business started: 01/01/1979 in MN Business started locally: 01/01/1979
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Stafford Sterner, President
Contact Information
Principal: Stafford Sterner, President
Business Category

Material Handling Equipment Lifts Racks Conveyors & Conveying Equipment Industrial Equipment & Supplies Loading Dock Equipment

Refund and Exchange Policy
SJF is aware that a number of circumstances exist that may require materials to be returned. Because each situation is unique, a review of every return request will be completed by a qualified SJF employee. Please call us to discuss any returns. The following is a general outline of our return policy.

There will be a minimum 25% restock charge for any type of return, and a 50% restock charge for any "made to order" conveyor or component. Additionally, there are some products that are not returnable under any circumstances. These would include any custom manufactured items and specialty orders.

Items returned after 15 days will not be accepted unless an extended warranty has been purchased and the materials have been determined by SJF to be defective.

All returns must be accompanied by a Returned Goods Approval (RGA) form. The RGA must fully detail the reason for the return request and must also provide a listing of all goods being returned. Once an RGA is approved the goods must be received within 15 days or the authorization to return said goods becomes invalid. Freight arrangements for all returned items should be prepaid unless otherwise specified and approved by SJF and all freight charges incurred are the responsibility of the buyer unless pre-approved by SJF.
Service Area
United States
Alternate Business Names
SJF Material Handling Inc.
Products & Services

According to information provided by SJF Material Handling, Inc, this company offers solutions and assists clients with engineering, design & layout for pallet racks, conveyors & controls, and dock equipment, for warehouses large & small, nationwide. SJF can also professionally install or relocate warehouse equipment.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.