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BBB Business Review

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BBB Accredited Business since 05/24/2006

SJF Material Handling, Inc.

Phone: (320) 485-2824Fax: (320) 485-2832View Additional Phone Numbers211 Baker Ave W, WinstedMN 55395-7722 Send email to SJF Material Handling, Inc.

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Description

SJF is a full service provider of new, used and refurbished material handling equipment including pallet racks, conveyors & more. All major brands & sizes are stocked. SJF also provides design, engineering, and installation for entire facilities.

BBB Accreditation

A BBB Accredited Business since 05/24/2006

BBB has determined that SJF Material Handling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised SJF Material Handling, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on SJF Material Handling, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/24/2006Business started: 01/01/1979
Contact Information
Principal: Stafford Sterner (President)
Business Category

Material Handling Equipment, Loading Dock Equipment, Industrial Equipment & Supplies, Conveyors & Conveying Equipment, Racks, Lifts

Products & Services

According to information provided by SJF Material Handling, Inc, this company offers solutions and assists clients with engineering, design & layout for pallet racks, conveyors & controls, and dock equipment, for warehouses large & small, nationwide. SJF can also professionally install or relocate warehouse equipment.

Hours of Operation
Mon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PM
Refund and Exchange Policy

SJF is aware that a number of circumstances exist that may require materials to be returned. Because each situation is unique, a review of every return request will be completed by a qualified SJF employee. Please call us to discuss any returns. The following is a general outline of our return policy.

There will be a minimum 25% restock charge for any type of return, and a 50% restock charge for any "made to order" conveyor or component. Additionally, there are some products that are not returnable under any circumstances. These would include any custom manufactured items and specialty orders.

Items returned after 15 days will not be accepted unless an extended warranty has been purchased and the materials have been determined by SJF to be defective.

All returns must be accompanied by a Returned Goods Approval (RGA) form. The RGA must fully detail the reason for the return request and must also provide a listing of all goods being returned. Once an RGA is approved the goods must be received within 15 days or the authorization to return said goods becomes invalid. Freight arrangements for all returned items should be prepaid unless otherwise specified and approved by SJF and all freight charges incurred are the responsibility of the buyer unless pre-approved by SJF.

Service Area

United States


If you choose to do business with SJF Material Handling, Inc., please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.