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BBB Accredited Business since 05/24/2006
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SJF is a full service provider of new, used and refurbished material handling equipment including pallet racks, conveyors & more. All major brands & sizes are stocked. SJF also provides design, engineering, and installation for entire facilities.
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A BBB Accredited Business since 05/24/2006
BBB has determined that SJF Material Handling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised SJF Material Handling, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on SJF Material Handling, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Stafford Sterner (President)
Material Handling Equipment, Loading Dock Equipment, Industrial Equipment & Supplies, Conveyors & Conveying Equipment, Racks, Lifts
Products & Services
According to information provided by SJF Material Handling, Inc, this company offers solutions and assists clients with engineering, design & layout for pallet racks, conveyors & controls, and dock equipment, for warehouses large & small, nationwide. SJF can also professionally install or relocate warehouse equipment.
Hours of OperationMon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PM
Refund and Exchange Policy
SJF is aware that a number of circumstances exist that may require materials to be returned. Because each situation is unique, a review of every return request will be completed by a qualified SJF employee. Please call us to discuss any returns. The following is a general outline of our return policy.
There will be a minimum 25% restock charge for any type of return, and a 50% restock charge for any "made to order" conveyor or component. Additionally, there are some products that are not returnable under any circumstances. These would include any custom manufactured items and specialty orders.
Items returned after 15 days will not be accepted unless an extended warranty has been purchased and the materials have been determined by SJF to be defective.
All returns must be accompanied by a Returned Goods Approval (RGA) form. The RGA must fully detail the reason for the return request and must also provide a listing of all goods being returned. Once an RGA is approved the goods must be received within 15 days or the authorization to return said goods becomes invalid. Freight arrangements for all returned items should be prepaid unless otherwise specified and approved by SJF and all freight charges incurred are the responsibility of the buyer unless pre-approved by SJF.
If you choose to do business with SJF Material Handling, Inc., please let them know that you contacted BBB for a Business Review.