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According to the information provided by TN Marketing, LLC, this company offers books, dvd's and videos sent out by direct mail.
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A BBB Accredited Business since
BBB has determined that TN Marketing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||22|
Additional Complaint Information
The BBB has received complaints concerning the marketing practices of Ultimate Racing and their solicitation. This company mails a free DVD to consumers to see if they are interested in joining the NASCAR Ultimate DVD Collection. The company states to preview the DVD risk free and consumers are under no obligations to return or pay for the DVD. If consumers do not want to join the program, they may keep the DVD free according to the company.
Consumers have stated they do not like this company's solicitation practices and ask to have their personal information removed from Ultimate Racing files. The company has responded to and resolved all complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Limited Liability Company (LLC)
Business ManagementTracy Yates, Customer Service Steve Belkin, Majority Owner/Chairman Cal Franklin, CEO
Marketing Programs & Services Shoppers News Publications Video Production Services Magazine Sales Music Publishers Mail Order & Catalog Shopping Advertising - Direct Mail Exercise & Physical Fitness Programs Foundations - Education, Philanthropy, Research
Alternate Business NamesBass CS The National Review TN Marketing Trans National Group Transnational Ultimate Photo Guide
Information provided by the FTC regarding unordered merchandise: If you recieve merchandise that you did not order, you have a legal right to keep it as a free gift. You have no legal obligation to notify the seller, however, it is a good idea to write a letter to the company stating that you didn't order the item and, therefore, you have a legal right to keep it for free. This may discourage the seller from sending you bills or dunning notices, or it may help you clear up an honest error. Send your letter by certified mail. Keep the return receipt and a copy of the letter for your records. If you need help in dealing with unordered merchandise problems, you should start by trying to resolve your dispute with the company. If this doesn't work, contact your state or local consumer protection office, local U.S. Postal Inspector or the Better Business Bureau. The Direct Marketing Association also may be able to help.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview