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BBB Accreditation

A BBB Accredited Business since

BBB has determined that TN Marketing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TN Marketing, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 26 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 2
Delivery Issues 5
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 26

Additional Complaint Information

The BBB has received complaints concerning the marketing practices of Ultimate Racing and their solicitation. This company mails a free DVD to consumers to see if they are interested in joining the NASCAR Ultimate DVD Collection. The company states to preview the DVD risk free and consumers are under no obligations to return or pay for the DVD. If consumers do not want to join the program, they may keep the DVD free according to the company.
Consumers have stated they do not like this company's solicitation practices and ask to have their personal information removed from Ultimate Racing files. The company has responded to and resolved all complaints.

Customer Reviews Summary Read customer reviews

1 Customer Review on TN Marketing, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 13, 2001 Business started: 12/01/1998 Business started locally: 12/01/1998
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Limited Liability Company (LLC)

Business Management
Tracy Yates, Customer Service Steve Belkin, Majority Owner/Chairman Cal Franklin, CEO
Contact Information
Principal: Tracy Yates, Customer Service
Business Category

Marketing Programs & Services Shoppers News Publications Video Production Services Magazine Sales Music Publishers Mail Order & Catalog Shopping Advertising - Direct Mail Exercise & Physical Fitness Programs Foundations - Education, Philanthropy, Research

Alternate Business Names
Bass CS The National Review TN Marketing Trans National Group Transnational Ultimate Photo Guide
Additional Information

Information provided by the FTC regarding unordered merchandise: If you recieve merchandise that you did not order, you have a legal right to keep it as a free gift. You have no legal obligation to notify the seller, however, it is a good idea to write a letter to the company stating that you didn't order the item and, therefore, you have a legal right to keep it for free. This may discourage the seller from sending you bills or dunning notices, or it may help you clear up an honest error. Send your letter by certified mail. Keep the return receipt and a copy of the letter for your records. If you need help in dealing with unordered merchandise problems, you should start by trying to resolve your dispute with the company. If this doesn't work, contact your state or local consumer protection office, local U.S. Postal Inspector or the Better Business Bureau. The Direct Marketing Association also may be able to help.

Products & Services

According to the information provided by TN Marketing, LLC, this company offers books, dvd's and videos sent out by direct mail.

Industry Tips
HEALTH CLUBS

Customer Review Rating plus BBB Rating Summary

TN Marketing, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.