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BBB Accredited Business since 01/12/2012
Radiation Protection Products, Inc.
(952) 476-44001000 Superior Blvd Ste 310, PO Box 862, Wayzata, MN 55391-1873
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RPP, Inc. manufactures a full line of radiation shielding products for construction in the medical, nuclear and industrial sectors. We offer consultation and installation services to provide turn-key solutions.
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A BBB Accredited Business since 01/12/2012
BBB has determined that Radiation Protection Products, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Radiation Protection Products, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Incorporated: September 1952, MN
Contact InformationPrincipal: Scott Valene (Sales Manager)
Manufacturers & Producers, Safety Consultants, Closures - Industrial - Protective, Radioactive Materials, Doors - Industrial, Building Materials, X-Ray Protection, Lead Products, Acoustical Consultants
Products & Services
According to information supplied by the company, RPP's product line includes but is not limited to the following: lead lined drywall, lead lined plywood, leaded glass, lead lined frames (windows and doors), lead lined doors, lead bricks and neutron doors.
Hours of OperationMon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PM
Refund and Exchange Policy
Must be handled on a case by case basis but we strive to serve our customers. RPP had made our commitment to customer satisfaction the key difference between us and our competition.
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
1000 Superior Blvd Ste 310
PO Box 862
Wayzata, MN 55391-1873(952) 476-4400Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Radiation Protection Products, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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