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BBB Accredited Business since 10/13/2010
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A BBB Accredited Business since 10/13/2010
BBB has determined that Quality Locksmith Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Quality Locksmith Service, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
On August 27, 2013 we were informed by another locksmith that our business name, "Quality Locksmith" was used as a sign on the outside of a vehicle to perform service for a consumer. This person who was impersonating us charged the customer an exorbitant amount of $300.00 to open up their vehicle, which is approximately five times more than we or any reputable locksmith would charge. We do not know at this time who the impersonator is, but we do know that this person or persons are using our name and reputation to conduct business which will ruin our reputation. After being in a family owned business for thirty-three years, we have always maintained honesty and integrity, and do not want these scammers to profit from our reputation. If you have any questions please feel free to contact us,
Type of Entity
Contact InformationPrincipal: Ryan Chapeau (Owner) Ben Chapeau (Owner) Terrence Chapeau (Owner)
Locks & Locksmiths, Locksmiths Equipment & Supplies, Security Systems Consultants, Safes & Vaults - Opening & Repairing, Consultants - Security, Safes & Vaults
Products & Services
According to the information provided by Quality Locksmith Service, this company specialize in commercial, residential, automotive, motorcycles, ATVs, boats, and safes services in, from door closer, hinges, latch guards, standard, electronic, or biometric access control, locks, rekey, repair service. Also, sell, service, install and open safe deposit box locks.
Hours of OperationMon: 06:00 AM to 11:00 PMTue: 06:00 AM to 11:00 PMWed: 06:00 AM to 11:00 PMThu: 06:00 AM to 11:00 PMFri: 06:00 AM to 11:00 PMSat: 06:00 AM to 11:00 PMSun: 06:00 AM to 11:00 PM
Twin Cities Metro Area
Industry TipsSafe & Sound: Securing Your Home
If you choose to do business with Quality Locksmith Service, Inc., please let them know that you contacted BBB for a Business Review.