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BBB Accredited Business since 10/13/2010

Quality Locksmith Service, Inc.

Phone: (651) 777-2053Fax: (651) 748-9231View Additional Phone Numbers5787 Roscoe Rd, OakdaleMN 55128-1803 Send email to Quality Locksmith Service, Inc.

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BBB Accreditation

A BBB Accredited Business since 10/13/2010

BBB has determined that Quality Locksmith Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Quality Locksmith Service, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Locksmith Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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On August 27, 2013 we were informed by another locksmith that our business name, "Quality Locksmith" was used as a sign on the outside of a vehicle to perform service for a consumer. This person who was impersonating us charged the customer an exorbitant amount of $300.00 to open up their vehicle, which is approximately five times more than we or any reputable locksmith would charge. We do not know at this time who the impersonator is, but we do know that this person or persons are using our name and reputation to conduct business which will ruin our reputation. After being in a family owned business for thirty-three years, we have always maintained honesty and integrity, and do not want these scammers to profit from our reputation. If you have any questions please feel free to contact us,

Thank-you,
Maurita Chapeau

BBB file opened: 01/31/2002Business started: 01/01/1980
Type of Entity

Partnership

Contact Information
Principal: Ryan Chapeau (Owner) Ben Chapeau (Owner) Terrence Chapeau (Owner)
Business Category

Locks & Locksmiths, Locksmiths Equipment & Supplies, Security Systems Consultants, Safes & Vaults - Opening & Repairing, Consultants - Security, Safes & Vaults

Products & Services

According to the information provided by Quality Locksmith Service, this company specialize in commercial, residential, automotive, motorcycles, ATVs, boats, and safes services in, from door closer, hinges, latch guards, standard, electronic, or biometric access control, locks, rekey, repair service. Also, sell, service, install and open safe deposit box locks.

Hours of Operation
Mon: 06:00 AM to 11:00 PMTue: 06:00 AM to 11:00 PMWed: 06:00 AM to 11:00 PMThu: 06:00 AM to 11:00 PMFri: 06:00 AM to 11:00 PMSat: 06:00 AM to 11:00 PMSun: 06:00 AM to 11:00 PM
Service Area

Twin Cities Metro Area

Industry Tips
Safe & Sound: Securing Your Home

If you choose to do business with Quality Locksmith Service, Inc., please let them know that you contacted BBB for a Business Review.

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