BBB Accredited Business since
Phone: (763) 754-2242 Fax: (763) 767-4623 12052 Central Ave NE, Blaine, MN 55434
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A BBB Accredited Business since
BBB has determined that Blaine Lock & Safe, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Blaine Lock & Safe, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementJames Elwood, President Mark Elwood, (son) Shop Manager Rose Elwood, Bookkeeping
Locks & Locksmiths Safes & Vaults - Opening & Repairing Locksmiths Equipment & Supplies Safes & Vaults
Service AreaBlaine Lock & Safe, Inc. provides their services in MINNESOTA.Blaine Lock & Safe, Inc. provides their services in ABERCROMBIE, BARNEY, CHRISTINE, COLFAX, DWIGHT, FAIRMOUNT, GALCHUTT, GENESEO, GREAT BEND, HANKINSON, LIDGERWOOD, MANTADOR, MOORETON, WAHPETON, WALCOTT & WYNDMERE, ND.Blaine Lock & Safe, Inc. provides their services in ADAMS, ADOLPH, ADRIAN, AFTON, AH GWAH CHING, AITKIN, AKELEY, ALBANY, ALBERT LEA, ALBERTA, ALBERTVILLE, ALBORN, ALDEN, ALDRICH, ALEXANDRIA, ALMELUND, ALPHA, ALTURA, AMBOY, AMIRET, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, APPLETON, ARCO, ARDEN HILLS, ARLINGTON, ASHBY, ASKOV, ATWATER, AUDUBON, AUSTIN, AVOCA, AVON, BACKUS, BAGLEY, BAKER, BALATON, BARNESVILLE, BARNUM, BARRETT, BARRY, BATTLE LAKE, BAXTER, BAYPORT, BEARDSLEY, BECIDA, BECKER, BELGRADE, BELLE PLAINE, BELLECHESTER, BELLINGHAM, BELVIEW, BEMIDJI, BENA, BENEDICT, BENSON, BEROUN, BERTHA, BETHEL, BIG LAKE, BIGELOW, BINGHAM LAKE, BIRD ISLAND, BISCAY, BLACKDUCK, BLAINE, BLMNG PRAIRIE, BLOMKEST, BLOOMING PRAIRIE, BLOOMINGTON, BLUE EARTH, BLUFFTON, BOCK, BOVEY, BOWLUS, BOWSTRING, BOY RIVER, BOYD, BRAHAM, BRAINERD, BRANDON, BRECKENRIDGE, BREEZY POINT, BREWSTER, BRICELYN, BROOK PARK, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BROOKSTON, BROOTEN, BROWERVILLE, BROWNS VALLEY, BROWNSDALE, BROWNTON, BRUNO, BUCKMAN, BUFFALO, BUFFALO LAKE, BURNS TOWNSHIP, BURNS TWNSHP, BURNSVILLE, BURTRUM, BUTTERFIELD, BYRON, CALLAWAY, CALUMET, CAMBRIDGE, CAMPBELL, CANBY, CANNON FALLS, CANYON, CARLISLE, CARLOS, CARLTON, CARVER, CASS LAKE, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CEYLON, CHAMPLIN, CHANDLER, CHANHASSEN, CHASKA, CHISAGO CITY, CHOKIO, CIRCLE PINES, CLARA CITY, CLAREMONT, CLARISSA, CLARKFIELD, CLARKS GROVE, CLEAR LAKE, CLEARWATER, CLEMENTS, CLEVELAND, CLINTON, CLITHERALL, CLONTARF, CLOQUET, COBDEN, COHASSET, COKATO, COLD SPRING, COLERAINE, COLLEGEVILLE, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COMFREY, COMSTOCK, CONGER, COON RAPIDS, 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LAKE, MAPLE PLAIN, MAPLETON, MAPLEVIEW, MAPLEWOOD, MARBLE, MARIETTA, MARINE ON SAINT CROIX, MARINE ST CRX, MARKVILLE, MARSHALL, MAYER, MAYNARD, MAZEPPA, MCGREGOR, MEADOWLANDS, MEDFORD, MEDICINE LAKE, MEDINA, MEIRE GROVE, MELROSE, MENAHGA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MERIDEN, MERRIFIELD, MILACA, MILAN, MILLERVILLE, MILLVILLE, MILROY, MILTONA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNEISKA, MINNEOTA, MINNESOTA LAKE, MINNESOTA LK, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTEVIDEO, MONTGOMERY, MONTICELLO, MONTROSE, MOOSE LAKE, MORA, MORGAN, MORRIS, MORRISTOWN, MORTON, MOTLEY, MOUND, MOUNDS VIEW, MOUNDSVIEW, MOUNTAIN LAKE, MURDOCK, MYRTLE, N SAINT PAUL, NASHUA, NASSAU, NAVARRE, NAYTAHWAUSH, NELSON, NERSTRAND, NEVIS, NEW AUBURN, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW LONDON, NEW MARKET, NEW MUNICH, NEW PRAGUE, NEW RICHLAND, NEW TRIER, NEW ULM, NEW YORK MILLS, NEW YORK MLS, NEWPORT, NICOLLET, NICOLVILLE, NIMROD, NISSWA, NO OAKS, NORCROSS, NORTH BRANCH, NORTH MANKATO, NORTH OAKS, NORTH REDWOOD, NORTH SAINT PAUL, NORTH ST PAUL, NORTHFIELD, NORTHROP, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, OAKLAND, ODESSA, ODIN, OGEMA, OGILVIE, OKABENA, OLIVIA, ONAMIA, ORMSBY, ORONO, ORONOCO, ORTONVILLE, OSAGE, OSAKIS, OSSEO, OTISCO, OTSEGO, OTTERTAIL, OUTING, OWATONNA, PALISADE, PARK RAPIDS, PARKERS PR, PARKERS PRAIRIE, PAYNESVILLE, PEASE, PEL RAPIDS, PELICAN RAPIDS, PEMBERTON, PENGILLY, PENNINGTON, PENNOCK, PEQUOT LAKES, PERHAM, PIERZ, PILLAGER, PINE CITY, PINE ISLAND, PINE RIVER, PINE SPRINGS, PIPESTONE, PLAINVIEW, PLATO, PLYMOUTH, PONSFORD, PORTER, PRINCETON, PRINSBURG, PRIOR LAKE, PROCTOR, RACINE, RAMSEY, RANDALL, RANDOLPH, RAYMOND, READING, READS LANDING, RED WING, REDWOOD FALLS, REGAL, REMER, RENVILLE, REVERE, RICE, RICHFIELD, RICHMOND, RICHVILLE, RICHWOOD, RIVERTON, ROBBINSDALE, ROCHERT, ROCHESTER, ROCK CREEK, ROCKFORD, ROCKVILLE, 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WINNEBAGO, WINSTED, WINTHROP, WOLF LAKE, WOLVERTON, WOOD LAKE, WOODBURY, WOODSTOCK, WORTHINGTON, WRENSHALL, WRIGHT, WYOMING, YOUNG AMERICA, ZIMMERMAN, ZUMBRO FALLS & ZUMBROTA, MN.
Products & Services
According to the information provided by Blaine Lock & Safe, this company offers locksmithing services for auto, home, and commercial customers.
12052 Central Ave NE
Blaine, MN 55434 (763) 754-2242 Directions
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Read Complaint Details
Complaint: Rekeying of ignition key lock failed after installation. Dropped off a brand new ignition lock cylinder to be re-keyed to the brand new factory cut key to match doors on vehicle on 8/7. Picked up the unit on 8/9 and installed the unit that same day. Installed new unit and the unit worked but was stiff for one day. Next day could not turn the key at all. Called to discuss this with *** on Monday the 11th and all he offered was to come and look at it with a minimum of a $65.00 trip charge. I was not willing to pay for a trip charge and hourly rate to have them look at it. Had to purchase a new ignition lock cylinder and installed it using the provided key with the new unit and have had no issues since. To install this new unit, I had to drill out the bad unit as the key would not turn to Accessory position to push the release button. Very upset that *** was not even interested in helping due to the re-keying of the new Toyota unit failing. The cost of the new unit from Toyota with the code cut key was $115 and Blaine Lock and Safe charged me $25.00 to re-key the unit. I am now out $140.00 and that does not include the time involved.
Desired Settlement: I am looking to be reimbursed the $140.00 I spent on the ignition lock cylinder, new key and the re-keying of the said unit. I will accept that my time is not worth anything.
Business Response: Initial Business Response /* (1000, 5, 2014/08/21) */ The ignition was brought into our office to be keyed to match customers key. We keyed the ignition to match their lock and was returned to customer in working order. When the ignition left our store it was in working condition. Customer stated to us that everything was working when they installed it into their vehicle. We never installed the lock into their vehicle we only rekeyed the ignition. We explained to customer that since we didn't sell him the lock and we did not install the lock into the vehicle that there would be additional charges for us to come out and fix the problem. We do not guarantee items that we don't sell.