BBB Accredited Business since

Blaine Lock & Safe, Inc.

Phone: (763) 754-2242 Fax: (763) 767-4623 12052 Central Ave NE, Blaine, MN 55434 http://www.blainelock.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blaine Lock & Safe, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Blaine Lock & Safe, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blaine Lock & Safe, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 11, 2004 Business started: 03/11/2004 Business started locally: 03/11/2004 Business incorporated 03/11/2004 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Type of Entity

Corporation

Business Management
James Elwood, President Mark Elwood, (son) Shop Manager Rose Elwood, Bookkeeping
Contact Information
Principal: James Elwood, President
Business Category

Locks & Locksmiths Safes & Vaults - Opening & Repairing Locksmiths Equipment & Supplies Safes & Vaults

Service Area
Blaine Lock & Safe, Inc. provides their services in MINNESOTA.Blaine Lock & Safe, Inc. provides their services in ABERCROMBIE, BARNEY, CHRISTINE, COLFAX, DWIGHT, FAIRMOUNT, GALCHUTT, GENESEO, GREAT BEND, HANKINSON, LIDGERWOOD, MANTADOR, MOORETON, WAHPETON, WALCOTT & WYNDMERE, ND.Blaine Lock & Safe, Inc. provides their services in ADAMS, ADOLPH, ADRIAN, AFTON, AH GWAH CHING, AITKIN, AKELEY, ALBANY, ALBERT LEA, ALBERTA, ALBERTVILLE, ALBORN, ALDEN, ALDRICH, ALEXANDRIA, ALMELUND, ALPHA, ALTURA, AMBOY, AMIRET, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, APPLETON, ARCO, ARDEN HILLS, ARLINGTON, ASHBY, ASKOV, ATWATER, AUDUBON, AUSTIN, AVOCA, AVON, BACKUS, BAGLEY, BAKER, BALATON, BARNESVILLE, BARNUM, BARRETT, BARRY, BATTLE LAKE, BAXTER, BAYPORT, BEARDSLEY, BECIDA, BECKER, BELGRADE, BELLE PLAINE, BELLECHESTER, BELLINGHAM, BELVIEW, BEMIDJI, BENA, BENEDICT, BENSON, BEROUN, BERTHA, BETHEL, BIG LAKE, BIGELOW, BINGHAM LAKE, BIRD ISLAND, BISCAY, BLACKDUCK, BLAINE, BLMNG PRAIRIE, BLOMKEST, BLOOMING PRAIRIE, BLOOMINGTON, BLUE EARTH, BLUFFTON, BOCK, BOVEY, BOWLUS, BOWSTRING, BOY RIVER, BOYD, BRAHAM, BRAINERD, BRANDON, BRECKENRIDGE, BREEZY POINT, BREWSTER, BRICELYN, BROOK PARK, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BROOKSTON, BROOTEN, BROWERVILLE, BROWNS VALLEY, BROWNSDALE, BROWNTON, BRUNO, BUCKMAN, BUFFALO, BUFFALO LAKE, BURNS TOWNSHIP, BURNS TWNSHP, BURNSVILLE, BURTRUM, BUTTERFIELD, BYRON, CALLAWAY, CALUMET, CAMBRIDGE, CAMPBELL, CANBY, CANNON FALLS, CANYON, CARLISLE, CARLOS, CARLTON, CARVER, CASS LAKE, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CEYLON, CHAMPLIN, CHANDLER, CHANHASSEN, CHASKA, CHISAGO CITY, CHOKIO, CIRCLE PINES, CLARA CITY, CLAREMONT, CLARISSA, CLARKFIELD, CLARKS GROVE, CLEAR LAKE, CLEARWATER, CLEMENTS, CLEVELAND, CLINTON, CLITHERALL, CLONTARF, CLOQUET, COBDEN, COHASSET, COKATO, COLD SPRING, COLERAINE, COLLEGEVILLE, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COMFREY, COMSTOCK, CONGER, COON RAPIDS, CORCORAN, CORRELL, COSMOS, COTTAGE GROVE, COTTONWOOD, COURTLAND, CROMWELL, CROSBY, CROSSLAKE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, CULVER, CURRIE, CUSHING, CYRUS, DALBO, DALTON, DANUBE, DANVERS, DARFUR, DARWIN, DASSEL, DAWSON, DAYTON, DE GRAFF, DEER CREEK, DEER RIVER, DEERWOOD, DELANO, DELAVAN, DELHI, DELLWOOD, DENNISON, DENT, DETROIT LAKES, DEXTER, DODGE CENTER, DONNELLY, DORAN, DOVER, DOVRAY, DOWNER, DULUTH, DUMONT, DUNDAS, DUNDEE, DUNNELL, DUQUETTE, E GULL LAKE, EAGAN, EAGLE BEND, EAGLE LAKE, EAST BETHEL, EAST GULL LAKE, EASTON, ECHO, EDEN PRAIRIE, EDEN VALLEY, EDGERTON, EDINA, ELBOW LAKE, ELGIN, ELIZABETH, ELK RIVER, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, ELKTON, ELLENDALE, ELMDALE, ELMORE, ELROSA, ELYSIAN, EMILY, EMMONS, ERHARD, ESKO, ESSIG, EVAN, EVANSVILLE, EXCELSIOR, EYOTA, FAIRFAX, FAIRMONT, FALCON HEIGHTS, FALCON HGTS, FARIBAULT, FARMINGTON, FARWELL, FEDERAL DAM, FERGUS FALLS, FIFTY LAKES, FINLAYSON, FLENSBURG, FLOM, FLOODWOOD, FLORENCE, FOLEY, FORADA, FOREST LAKE, FORESTON, FORT RIPLEY, FORT SNELLING, FOXHOME, FRANKLIN, FRAZEE, FREEBORN, FREEPORT, FRIDLEY, FRONTENAC, FROST, FULDA, GARDEN CITY, GARFIELD, GARRISON, GARVIN, GAYLORD, GENEVA, GHENT, GIBBON, GILMAN, GLENCOE, GLENVILLE, GLENWOOD, GLYNDON, GOLDEN VALLEY, GOOD THUNDER, GOODHUE, GOODLAND, GRACEVILLE, GRANADA, GRAND MEADOW, GRAND RAPIDS, GRANDY, GRANITE FALLS, GRASSTON, GREEN ISLE, GREENWALD, GREENWOOD, GREY EAGLE, GROVE CITY, HACKENSACK, HADLEY, HAM LAKE, HAMBURG, HAMEL, HAMMOND, HAMPTON, HANCOCK, HANLEY FALLS, HANOVER, HANSKA, HARDING, HARDWICK, HARRIS, HARTLAND, HASTINGS, HATFIELD, HAWICK, HAWLEY, HAYFIELD, HAYWARD, HAZEL RUN, HECTOR, HEIDELBERG, HENDERSON, HENDRICKS, HENNING, HENRIETTE, HERMAN, HERMANTOWN, HERON LAKE, HEWITT, HILL CITY, HILLMAN, HILLTOP, HINCKLEY, HITTERDAL, HOFFMAN, HOLDINGFORD, HOLLAND, HOLLANDALE, HOLLOWAY, HOLMES CITY, HOLYOKE, HOPE, HOPKINS, HOWARD LAKE, HUGO, HUNTLEY, HUTCHINSON, IHLEN, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, IONA, IRONTON, ISANTI, ISLE, IVANHOE, JACKSON, JACOBSON, JANESVILLE, JASPER, JEFFERS, JENKINS, JOHNSON, JORDAN, KANDIYOHI, KASOTA, KASSON, KEEWATIN, KELLOGG, KENNETH, KENSINGTON, KENT, KENYON, KERKHOVEN, KERRICK, KETTLE RIVER, KIESTER, KILKENNY, KIMBALL, KINBRAE, KINGSTON, KLOSSNER, LA SALLE, LAFAYETTE, LAKE BENTON, LAKE CITY, LAKE CRYSTAL, LAKE ELMO, LAKE GEORGE, LAKE HENRY, LAKE HUBERT, LAKE ITASCA, LAKE LILLIAN, LAKE PARK, LAKE SHORE, LAKE ST CROIX BEACH, LAKE WILSON, LAKEFIELD, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LAMBERTON, LANDFALL VILLAGE, LANDFALL VLG, LANSING, LAPORTE, LASTRUP, LAUDERDALE, LE CENTER, LE SUEUR, LEOTA, LESTER PR, LESTER PRAIRIE, LEWISVILLE, LINDSTROM, LINO LAKES, LISMORE, LITCHFIELD, LITTLE CANADA, LITTLE FALLS, LITTLE SAUK, LONDON, LONG BEACH, LONG LAKE, LONG PRAIRIE, LONGVILLE, LONSDALE, LORETTO, LOUISBURG, LOWRY, LUCAN, LYLE, LYND, MADELIA, MADISON, MADISON LAKE, MAGNOLIA, MAHTOMEDI, MAHTOWA, MANCHESTER, MANHATTAN BCH, MANHATTAN BEACH, MANKATO, MANTORVILLE, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MAPLETON, MAPLEVIEW, MAPLEWOOD, MARBLE, MARIETTA, MARINE ON SAINT CROIX, MARINE ST CRX, MARKVILLE, MARSHALL, MAYER, MAYNARD, MAZEPPA, MCGREGOR, MEADOWLANDS, MEDFORD, MEDICINE LAKE, MEDINA, MEIRE GROVE, MELROSE, MENAHGA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MERIDEN, MERRIFIELD, MILACA, MILAN, MILLERVILLE, MILLVILLE, MILROY, MILTONA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNEISKA, MINNEOTA, MINNESOTA LAKE, MINNESOTA LK, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTEVIDEO, MONTGOMERY, MONTICELLO, MONTROSE, MOOSE LAKE, MORA, MORGAN, MORRIS, MORRISTOWN, MORTON, MOTLEY, MOUND, MOUNDS VIEW, MOUNDSVIEW, MOUNTAIN LAKE, MURDOCK, MYRTLE, N SAINT PAUL, NASHUA, NASSAU, NAVARRE, NAYTAHWAUSH, NELSON, NERSTRAND, NEVIS, NEW AUBURN, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW LONDON, NEW MARKET, NEW MUNICH, NEW PRAGUE, NEW RICHLAND, NEW TRIER, NEW ULM, NEW YORK MILLS, NEW YORK MLS, NEWPORT, NICOLLET, NICOLVILLE, NIMROD, NISSWA, NO OAKS, NORCROSS, NORTH BRANCH, NORTH MANKATO, NORTH OAKS, NORTH REDWOOD, NORTH SAINT PAUL, NORTH ST PAUL, NORTHFIELD, NORTHROP, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, OAKLAND, ODESSA, ODIN, OGEMA, OGILVIE, OKABENA, OLIVIA, ONAMIA, ORMSBY, ORONO, ORONOCO, ORTONVILLE, OSAGE, OSAKIS, OSSEO, OTISCO, OTSEGO, OTTERTAIL, OUTING, OWATONNA, PALISADE, PARK RAPIDS, PARKERS PR, PARKERS PRAIRIE, PAYNESVILLE, PEASE, PEL RAPIDS, PELICAN RAPIDS, PEMBERTON, PENGILLY, PENNINGTON, PENNOCK, PEQUOT LAKES, PERHAM, PIERZ, PILLAGER, PINE CITY, PINE ISLAND, PINE RIVER, PINE SPRINGS, PIPESTONE, PLAINVIEW, PLATO, PLYMOUTH, PONSFORD, PORTER, PRINCETON, PRINSBURG, PRIOR LAKE, PROCTOR, RACINE, RAMSEY, RANDALL, RANDOLPH, RAYMOND, READING, READS LANDING, RED WING, REDWOOD FALLS, REGAL, REMER, RENVILLE, REVERE, RICE, RICHFIELD, RICHMOND, RICHVILLE, RICHWOOD, RIVERTON, ROBBINSDALE, ROCHERT, ROCHESTER, ROCK CREEK, ROCKFORD, ROCKVILLE, ROGERS, ROLLAG, RONNEBY, ROSCOE, ROSE CREEK, ROSEMOUNT, ROSEVILLE, ROTHSAY, ROUND LAKE, ROYALTON, RUSH CITY, RUSHMORE, RUSSELL, RUTHTON, RUTLEDGE, SABIN, SACRED HEART, SAGINAW, SAINT ANTHONY, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT CHARLES, SAINT CLAIR, SAINT CLOUD, SAINT FRANCIS, SAINT JAMES, SAINT JOSEPH, SAINT LEO, SAINT LOUIS PARK, SAINT MARTIN, SAINT MICHAEL, SAINT PAUL, SAINT PAUL PARK, SAINT PETER, SAINT STEPHEN, SANBORN, SANDSTONE, SANTIAGO, SARGEANT, SARTELL, SAUK CENTRE, SAUK RAPIDS, SAVAGE, SAWYER, SCANDIA, SEAFORTH, SEARLES, SEBEKA, SEDAN, SHAFER, SHAKOPEE, SHERBURN, SHOREVIEW, SILVER CREEK, SILVER LAKE, SKYLINE, SLAYTON, SLEEPY EYE, SOBIESKI, SOLWAY, SOUTH HAVEN, SOUTH SAINT PAUL, SOUTH ST PAUL, SPICER, SPRING HILL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, SPRINGFIELD, ST ANTHNY VLG, ST ANTHONY, ST ANTHONY VILLAGE, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, ST ROSA, STACY, STANCHFIELD, STANTON, STAPLES, STARBUCK, STEWART, STEWARTVILLE, STILLWATER, STORDEN, STURGEON LAKE, SUNBURG, SUNFISH LAKE, SVEA, SWAN RIVER, SWANVILLE, SWATARA, TACONITE, TAMARACK, TAUNTON, TAYLORS FALLS, TENNEY, THEILMAN, TINTAH, TOIVOLA, TRACY, TRIMONT, TROSKY, TRUMAN, TURTLE RIVER, TWIG, TWIN LAKES, TYLER, ULEN, UNDERWOOD, UPSALA, VADNAIS HEIGHTS, VADNAIS HTS, VERDI, VERGAS, VERMILLION, VERNDALE, VERNON CENTER, VESELI, VESTA, VICTORIA, VILLARD, VINING, VIOLA, W LAKELAND, W SAINT PAUL, W ST PAUL, WABASHA, WABASSO, WACONIA, WADENA, WAHKON, WAITE PARK, WALDORF, WALKER, WALNUT GROVE, WALTERS, WALTHAM, WANAMINGO, WANDA, WARBA, WARSAW, WASECA, WATERTOWN, WATERVILLE, WATKINS, WATSON, WAUBUN, WAVERLY, WAWINA, WAYZATA, WEBSTER, WELCH, WELCOME, WELLS, WENDELL, WEST CONCORD, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WEST UNION, WESTBROOK, WESTPORT, WHEATON, WHIPHOLT, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WHITE EARTH, WILDER, WILLERNIE, WILLMAR, WILLOW RIVER, WILMONT, WILTON, WINDOM, WINNEBAGO, WINSTED, WINTHROP, WOLF LAKE, WOLVERTON, WOOD LAKE, WOODBURY, WOODSTOCK, WORTHINGTON, WRENSHALL, WRIGHT, WYOMING, YOUNG AMERICA, ZIMMERMAN, ZUMBRO FALLS & ZUMBROTA, MN.
Products & Services

According to the information provided by Blaine Lock & Safe, this company offers locksmithing services for auto, home, and commercial customers.


Additional Locations

  • 12052 Central Ave NE

    Blaine, MN 55434 (763) 754-2242

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/2/2014 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: Rekeying of ignition key lock failed after installation. Dropped off a brand new ignition lock cylinder to be re-keyed to the brand new factory cut key to match doors on vehicle on 8/7. Picked up the unit on 8/9 and installed the unit that same day. Installed new unit and the unit worked but was stiff for one day. Next day could not turn the key at all. Called to discuss this with *** on Monday the 11th and all he offered was to come and look at it with a minimum of a $65.00 trip charge. I was not willing to pay for a trip charge and hourly rate to have them look at it. Had to purchase a new ignition lock cylinder and installed it using the provided key with the new unit and have had no issues since. To install this new unit, I had to drill out the bad unit as the key would not turn to Accessory position to push the release button. Very upset that *** was not even interested in helping due to the re-keying of the new Toyota unit failing. The cost of the new unit from Toyota with the code cut key was $115 and Blaine Lock and Safe charged me $25.00 to re-key the unit. I am now out $140.00 and that does not include the time involved.

Desired Settlement: I am looking to be reimbursed the $140.00 I spent on the ignition lock cylinder, new key and the re-keying of the said unit. I will accept that my time is not worth anything.

Business Response: Initial Business Response /* (1000, 5, 2014/08/21) */ The ignition was brought into our office to be keyed to match customers key. We keyed the ignition to match their lock and was returned to customer in working order. When the ignition left our store it was in working condition. Customer stated to us that everything was working when they installed it into their vehicle. We never installed the lock into their vehicle we only rekeyed the ignition. We explained to customer that since we didn't sell him the lock and we did not install the lock into the vehicle that there would be additional charges for us to come out and fix the problem. We do not guarantee items that we don't sell.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Blaine Lock & Safe, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)