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          Bellacor.com, Inc. has 1 locations, listed below.

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            Business ProfileforBellacor.com, Inc.

            Retail Light Fixtures
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.25/5stars

            Average of 16 Customer Reviews

            Customer Complaints

            13 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/5/2002

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to information provided by Bellacor.com, the company offers online retailing of home furnishing and lighting products.

            Products & Services

            Lighting, Furniture, Decor, Kitchen, Bath, Rugs, Seasonal, Mirrors, Fans

            Business Details

            BBB File Opened:
            9/4/2002
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            1/1/1995
            Accredited Since:
            9/5/2002
            Business Management
            • Josephine Jaspers, Director Bellacor Professional
            • Todd Wermerson, COO
            • Melinda Smith, Operations and Customer Care Manager
            Contact Information

            Principal

            • Todd Wermerson, COO
            • Melinda Smith, Operations and Customer Care Manager

            Customer Contact

            • Todd Wermerson, COO
            • Melinda Smith, Operations and Customer Care Manager
            Additional Contact Information

            Fax Numbers

            • (651) 294-2595
              Primary Fax
            • (800) 760-6678
              Other Fax

            Phone Numbers

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This is reference to order #**-20097090. We received a damaged table and documented damages with shipment provided and company. A replacement was sent but then was also damaged, so the logistic provided took it back with them on the truck. A second replacement was supposed to be received but the logistic company called and said they didn't have the proper tools to deliver and setup the dining table. I have not heard back as to when a replacement will be received. It has been months and im stuck with a poor quality, damaged item. I would like a full refund for the original item as this option was provided to me via email.
            Read More

            Customer Reviews

            16 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jordon B

            11/01/2023

            I ordered a light pendant (Order #: 23-20187805) and the customer service agent refused to give me a shipping tracking number. Now, I have an electrician scheduled but no light fixture.

            Bellacor.com, Inc. Response

            11/07/2023

            Thank you for your order. You placed the order on November 1, 2023 at 11:29 am CST. The lead time listed on the website as well as on your order confirmation set the expectation that the product would ship from the warehouse within 1-2 business days. You sent a text message and an email almost immediately after the order was placed asking for tracking. We did not refuse to provide tracking. We explained that the warehouse would ship the order within 1-2 business days and, as soon as we were provided with tracking, we would forward that information to you. 11/1/23 4:00 pm Source: Text "Thank you for contacting ********. The order has not shipped yet, it ships within 1-2 business days. A tracking number will be emailed to you once its available."11/2/23 7:59 am Source: Email "Hi ******, Thank you for contacting Bellacor. We do not have a tracking number available quite yet. This ships within 1-2 business days so we may not have tracking until tomorrow. You will be emailed a tracking number once it is available. We appreciate your patience.If you have any further questions or concerns, please do not hesitate to contact us.Sincerely,******"The warehouse was able to provide us with tracking later that morning which we promptly related to the customer via email. The product shipped on 11/2/23 (on time) and was delivered on 11/4/23 (2 days earlier than expected). This order, as well as all of the interactions with our customer service team, was handled professionally, promptly, and with the utmost respect.

            Local BBB

            BBB of Minnesota and North Dakota

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