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BBB Business Review

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Consumer Complaints

BBB Accredited Business since 03/20/2007

Parkway Lawn Service, Inc.

Phone: (612) 869-5878Fax: (612) 866-0707

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)BBB Closure Definitions
06/11/2013Advertising / Sales Issues | Read Complaint Details
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Complaint
We have a DO NOT SOLICIT sign on our front door and we receive flyers attached to the front door.
We have a "DO NOT SOLICIT" sign on our front door. Yesterday, hanging directly in front of this sign was an advertising flyer attached to the door handle. Also, the individual who placed this flyer walked through a freshly seeded area of our lawn that was roped off.

Desired Settlement
Please stay off the lawn and please respect our request to not clutter our front doors with trash.

Business' Initial Response
Dear Homeowner,

Please except my apologizes for the over-site by our delivery person for hanging our advertisement on your door despite your signage. I'm also sorry that delivery person was inconsiderate and walked through a newly seeded area. If there is anything we can do to rectify this situation please let me know.

Sincerely,

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Business' Final Response
(The consumer indicated he/she ACCEPTED the response from the business.)
Please stop hanging garbage on our front doors.

Industry Comparison| Chart

Lawn Maintenance, Snow Removal Service - Roof, Snow Removal Service - Commercial, Snow Removal Service, Weed Control Service

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.