This business is not BBB accredited.

JN Tree Service & Landscape, Inc.

Additional Locations

Phone: (800) 630-2960 View Additional Phone Numbers 26901 175th Ave, Fort Ripley, MN 56449

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According to the information provided by JN Tree Service & Landscape, this company offers landscape, clean up, stump removal, stump grinding, and land clearing services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JN Tree Service & Landscape, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 2014 Business started: 06/02/2010 Business started locally: 06/02/2010 Business incorporated 06/02/2010 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Agriculture
625 Robert St N, Saint Paul MN 55155
Phone Number: (651) 201-6000

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Angela Nelson, President/Owner Joe Nelson, Owner / Manager
Contact Information
Principal: Angela Nelson, President/Owner
Business Category

Landscape Contractors Landscape & Yard Clean-Up Tree Service Land Clearing & Leveling Brush Hogging Hauling & Clean Up Services Stump Removal & Grinding Stump Grinding

Industry Tips
Before Hiring a Tree Service

Additional Locations


    18898 263rd St

    Fort Ripley, MN 56449 (218) 232-7328 (800) 630-2960


    26901 175th Ave

    Fort Ripley, MN 56449


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/17/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Purchased 3 trees in October 2012 that died within 5 months. Business has not replaced or refunded money. Yard with dead trees for year and a half. Purchased 3 Black Hills spruce trees on October 5, 2012. Planted by JN landscaping. Trees showed signs of dying within 3 months of the planting and were dead after 5 months. I sent a certified return receipt letter dated April 10 and October 8, 2013 to JN outlining that I wanted the trees replaced at no cost to me since they died so early. ***** from JN landscaping came out in Fall of 2013 and stated that it would be better to wait until spring 2014 to replace. I sent an e-mail dated April 28,2014 to JN landscaping asking when they would replace the trees. I heard back from ***** that " we have you on the spring planting list and we will be in touch." I e-mailed back great. ***** e-mailed on May 23, 2014 that they would be planting in the next couple of weeks and will be in touch. LN landscaping called May 28, 2014 stating that they would only be responsible for 50% of the lost. I told that was not acceptable and I expected new trees or a full refund of my $1,599.00. Have not heard from ***** or LN landscaping.

Desired Settlement: After a year and a half of dead trees I want a full refund. The trees were diseased when they were planted in October 2012.

Business Response: Business Response /* (1000, 21, 2014/10/16) */ This customers issue was resolved. The customer was reimbursed funds for the tree Consumer Response /* (3000, 23, 2014/10/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) Finally received the payment after almost 2 years. Had to take legal action that was ignored by J&N trees service until I filed in District Court and had a judgment against their assets. also continued to ignore correspondence from the BBB.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on JN Tree Service & Landscape, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)