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BBB Business Review

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This Business is not BBB Accredited

Franklin Outdoor Services, Inc

Find a Location

Phone: (952) 985-0909Fax: (952) 985-42252605 160th St W, RosemountMN 55068-1633

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BBB Accreditation

On 09/16/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB, unresolved complaint(s), and failure to maintain minimum BBB Rating.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Franklin Outdoor Services, Inc's rating include:

  • 4 complaints filed against business

Factors that raised Franklin Outdoor Services, Inc's rating include:

  • Length of time business has been operating.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Franklin Outdoor Services, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/10/2006Business started: 01/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Agriculture
625 Robert St N
Saint Paul, MN 55155-2538
(651) 201-6000
http://www.mda.state.mn.us

Contact Information
Principal: Steve Franklin (Owner)Customer Contact: Jim Hartwell (Owner)
Business Category

Landscape Contractors, Fertilizers, Weed Control Service, Sod & Sodding Service, Landscape Designers, Hydroseeding

Products & Services

According to information provided by Franklin Outdoor Services, Inc., this company offers landscape design and installation, irrigation design and installation. Grounds maintenance, fertilization and weed control, aeration. Water features, retaining walls (boulders or concrete block), paver patios and walkways. Snow plowing, snow removal and deicing.


If you choose to do business with Franklin Outdoor Services, Inc, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.