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BBB Accredited Business since 05/23/2001
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Minneapolis' Fine Watch Boutique located in the heart of downtown. Convenient access from the Light Rail and underground parking available.
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A BBB Accredited Business since 05/23/2001
BBB has determined that TimeScape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised TimeScape's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on TimeScape
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Craig Zaligson (President)
Jewelers - Retail, Jewelry Buyers, Jewelry Advisory Service, Watches - Dealers, Watch Bands, Music Boxes
Products & Services
According to information provided by Timescape specializes in high end Swiss watches and watch winders and cufflinks. They have a Swiss certified watchmaker on staff available to answer questions and oversee all repairs.
Hours of OperationMon: 10:00 AM to 06:00 PMTue: 10:00 AM to 06:00 PMWed: 10:00 AM to 06:00 PMThu: 10:00 AM to 06:00 PMFri: 10:00 AM to 06:00 PM
Refund and Exchange Policy
EXCHANGES and RETURNS
TimeScape exists to satisfy our customers. Unless otherwise specified below, your purchase may be exchanged or refunded within 7 days from the date of purchase by the original client when accompanied with the original sales receipt. The item must be unused and unworn, in original condition, and in the original box with all warranty cards and explanations booklets intact. Sale items, Clearance Sale items, special orders, completed layaways, modified and/or custom pieces are not refundable or exchangeable. Refunds for cash or check purchases will be given by check after 14 business days. Gift recipients will be issued a merchandise credit only. Gift certificates are not redeemable for cash.
Special orders are not returnable and no exchange or refund can be made. All special orders require a 50% non -refundable deposit. A special order included any jewelry, timepiece, watch winder, gemstone or gift item ordered at the client's request.
Most items may be put on layaway for a maximum of 90 days with ta minimum deposit of 25%. There must be monthly payment activity and the item(s) must be paid for in full by the end of the layaway period. Canceled layaways are subject to a 20% restocking fee, with the remaining balance to be issued as a store credit. Completed layaways are not returnable or exchangeable.
Alternate Business NamesMidwest Diamond & Watch Company, Inc.
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry TipsPrecious Metals- Collectible Coin Buying and Selling
If you choose to do business with TimeScape, please let them know that you contacted BBB for a Business Review.