BBB Accredited Business since
Phone: (952) 988-8575 Fax: (952) 988-8580 11301 47th St W, Minnetonka, MN 55343
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A BBB Accredited Business since
BBB has determined that MN CLN Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for MN CLN Services, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementJim Glover, President
Janitor Service Wall Cleaning Window Cleaning Cleaning Services Cleaning Services - Commercial Office Mirrors - Cleaning Post-Construction Clean Up Boilers - Repair & Cleaning Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning
Alternate Business NamesMinnesota Cleaning Services, Inc.
Products & Services
According to information supplied by the company,Minnesota Cleaning Services, Inc. offers building maintenance, janitorial, and management services.
Industry TipsCarpet Cleaning Tips
11301 47th St W
Minnetonka, MN 55343 (952) 988-8575 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Incessant automated emails sent with NO response to my personally written replies. I started receiving emails from a ********** at MN Services offering their janitorial services. I wrote a kind email explaining that the office we rent has janitorial services included in our rent and we are not in need of their services, so please remove us from their email list. I continued to receive similar emails to the first and 2 more times, replied with the same info asking *** to please discontinue further contact since we have no need for their services. Yet the emails keep coming, and not once were any of the emails in response to my personalized attempts to contact them. Since MN Services and ********** flaunt their association with the BBB, it only makes sense to report these inappropriate sales attempts and annoyances. A business rated highly shouldn't be using these tactics.
Desired Settlement: I want my email address REMOVED from their database and I don't ever want to see an automated email from ********** ever again!
Business Response: Initial Business Response /* (1000, 5, 2015/04/03) */ Our sincere apologies. This is not a reflection of our standards or policies. We began using the services an outside Marketing firm to reach out to potential customers, and they had assured us that procedures were in place for anyone to opt-out of receiving emails immediately. We have contacted this Marketing firm and they have removed this individual's email address. In addition, we have asked this firm to give us a full accounting of their opt-out procedures and the detailed history of this particular event. If it is not resolved to our satisfaction we will be ending our relationship with them. Thank you for bringing this to our attention. Sincerely, ***********