BBB Accredited Business since 03/27/2007
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A BBB Accredited Business since 03/27/2007
BBB has determined that Digital River, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Digital River, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 399 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||65|
|Billing / Collection Issues||52|
|Guarantee / Warranty Issues||15|
|Problems with Product / Service||188|
|Total Closed Complaints||399|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Digital River, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Contact InformationDavid Dobson (CEO)
Internet Shopping, Payment Processing Service, Internet Marketing Services
Products & Services
According to the information provided by Digital River, Inc., this company is a provider of global e-commerce solutions for software and consumer technology.
Alternate Business NamesDVD-CLONER.COM, Reg Soft.Com, Regnow, Digibuy, WinZip, Infocon, Emetrix, Swreg.com, RegNet & Set Systems, ShareIt! Inc., Element5, Gamezone, Filebasket, FreeMerchant, Orbit, Qwerks, Dr My Commerce Inc
If you choose to do business with Digital River, Inc., please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview