BBB Accredited Business since 04/11/2001
USFamily.Net/Velocity Telephone, Inc.
Phone: (763) 521-0401Fax: (763) 222-1001View Additional Phone Numbers4050 Olson Memorial Hwy, Ste 100, Golden Valley, MN 55422-5347 Send email to USFamily.Net/Velocity Telephone, Inc.View Additional Web Addresses
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USFamily.net/Velocity Telephone, inc. is a locally owned Minnesota based company.
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A BBB Accredited Business since 04/11/2001
BBB has determined that USFamily.Net/Velocity Telephone, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised USFamily.Net/Velocity Telephone, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
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|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on USFamily.Net/Velocity Telephone, Inc.
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Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Minnesota Department of Commerce
85 7th Pl E Ste 500
Saint Paul, MN55101-6013
Contact InformationPrincipal: James Lundberg (CEO)Customer Contact: Tom O'Brien (Director of Operations) Ron Cleven (CIO) Jim Hickle (President)
Internet Services, VOIP (Voice Over Internet Protocol) Sales & Service, Internet-Based Telephone Service, Telephone Communications, Telephone Equipment & Systems Dealers, Fiber Optics
Products & Services
According to the information provided by USFamily.Net/Velocity Telephone, Inc., this company offers Internet access and telephone service for both residences and businesses.
Hours of OperationMon: 07:00 AM to 08:00 PMTue: 07:00 AM to 08:00 PMWed: 07:00 AM to 08:00 PMThu: 07:00 AM to 08:00 PMFri: 07:00 AM to 06:00 PMSat: 10:00 AM to 06:00 PM
Metro Twin Cities/Minnesota
Alternate Business NamesXpandable Technology, Inc., U S Family Net, Velocity Telephone, Inc.
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
If you choose to do business with USFamily.Net/Velocity Telephone, Inc., please let them know that you contacted BBB for a Business Review.