BBB Business Review

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This business is not BBB accredited.

Lightedge Solutions Inc

Phone: (877) 771-3343 View Additional Phone Numbers 511 11th Ave S # 407, Minneapolis, MN 55415

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lightedge Solutions Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lightedge Solutions Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 2006 Business started: 06/01/1996 Business started locally: 06/01/1996
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
Phone Number: (651) 539-1500

Type of Entity


Business Management
Jim Masterson, CEO Colin Bryant, Owner / Manager
Contact Information
Customer Contact: Colin Bryant, Owner / Manager
Principal: Jim Masterson, CEO
Business Category

Internet-Based Telephone Service Computers Hardware, Software & Services Computers - Disaster Recovery Telephone Equipment & Systems Service & Repair Web Design Computers - Network Security Telephone Communications

Alternate Business Names
Lightedge Solution Lighthouse Communications
Products & Services

According to information supplied by the company, they offer fully-managed network and business services, voice services and hosting for small and medium sized businesses in the Midwest and Southwest.
"LightEdge is dedicated to technology leadership and best-in-class service and support. With our Service-on-Demand offering, LightEdge provides fully-managed network and business application services, allowing businesses to focus on their core business, gain competitive advantage and scale for growth.
We provide IP network and value added services (VAS), facilitated by our high speed, highly secure, high Quality of Service backbone network connecting IP Points of Presence (POPs) in Des Moines, Omaha, Kansas City, Minneapolis, Phoenix, Eastern Iowa markets and other locations. Our managed network service offering include business Internet, remote access services, managed security, wide area networking and LAN monitoring.
In addition, we provide voice and video services and hosting services. And as a Microsoft Business Solutions Partner, we offer integrated business applications such as Microsoft Great Plains, Customer Relationship Management and messaging and collaboration.
LightEdge is committed to providing scalable, cost-effective Fortune 500 network and IT Solutions to the small and medium business marketplace. At LightEdge, we are making Service-on-Demand a reality for our customers, offering them large corporate managed solutions at a fraction of the upfront capital investment and affordable monthly pricing. Our vision is to provide all the managed business solutions your company requires over our state-of-the-art network to ensure the highest quality at the lowest price.
LightEdge is headquartered in Des Moines, Iowa with offices in Cedar Rapids; Moline, Illinois; Kansas City; Minneapolis; Omaha; and Scottsdale. Our products are backed by one of the strongest service guarantees in the industry and we're committed to providing the best possible service 24 hours a day, seven days a week."


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.