This business is not BBB accredited.Additional Locations
Phone: (651) 662-4357 Fax: (651) 662-2745 View Additional Phone Numbers
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||65|
Additional Complaint Information
Customers have alleged the company failed to provide coverage they were supposed to receive under their medical plan or did not process their claims correctly. Others have said attempts to cancel their policy were not acted on in a timely manner, resulting in additional premium deductions from their accounts.
Some customers state their attempts to contact the company were not successful. Calls were either not returned or in some cases callers were transferred before being hung up on.
The company has responded to and resolved some complaints. Others remain unanswered. In cases where the company has responded to the BBB, they have stated they cannot provide patient account information to an outside agency without a signed waiver from the customer. In those cases, they have responded directly to the consumer.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Business ManagementBarb Andersen, Manager Mark W. Banks, Owner/Manager Mary Behnke, Manager Shirley Derchesel, Manager Pat Geraghty, President and COO James Giblin, Manager Kathleen Helder, Manager Terrie Jirik, Manager Elizabeth Lammer, Manager Carol Laument, Vice President Bonnie Olson, Manager Cheryl Robinson, Manager
Alternate Business NamesBlue Plus HMO Minnesota
Products & Services
According to information supplied by the company, they offer financial services.