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BBB Business Review

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BBB Accredited Business since 07/15/2013

Zean-Tech Services, LLC

Phone: (612) 424-3564Fax: (651) 452-80063300 County Road 10 STE 116B, MinneapolisMN 55429-3064 Send email to Zean-Tech Services, LLC

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Description

Zean-Tech Services is specialized in computer networking and remote support service for small businesses and residential clients. We are also specialized in the following repair: PC/MAC, Tablets, Smartphones, Gaming Consoles, Tape Recorders, and DVD/

BBB Accreditation

A BBB Accredited Business since 07/15/2013

BBB has determined that Zean-Tech Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Zean-Tech Services, LLC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Zean-Tech Services, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 04/07/2008Business started: 12/21/2007
Type of Entity

Limited Liability Company

Contact Information
Principal: Jonathan Zean (Owner)
Business Category

Information Technology Services, Business Services - General, Computers - Service & Repair, Computers - Networks, Computers Hardware, Software & Services, Appliances - Major - Parts & Supplies

Products & Services

According to information provided by Zean Tech Services, this company offers IT service desk and technology consulting firm.

Hours of Operation
Mon: 09:30 AM to 05:30 PMTue: 09:30 AM to 05:30 AMWed: 09:30 AM to 05:00 PMThu: 09:30 AM to 05:00 PMFri: 09:30 AM to 05:30 PMSat: 01:00 PM to 05:00 PM
Refund and Exchange Policy

ZEAN-TECH SERVICES guarantees all repair service for 30 days after the work is completed. If the problem with your computer and/or device reoccurs within 30 days after the work is completed, we will redo your work at no addition charge to you. However, any additional wear, tear and/or damage that are determine to be the customer's fault may incur additional charges.
Zean-Tech Services does not accept responsibility for any damage to your device's hardware or peripheral devices. Please make sure to remove all external devices before bring in your computer, smartphones, tablets, gaming consoles, DVD/VCR player for repair. (External devices may include: CD/DVD, thumb drives SD Cards, etc.)
ZEAN-TECH SERVICES is not responsible for loss of personal data and/or software applications that are installed on your device. You are responsible to make sure that any or all any critical data is backed up before bringing your computer, smartphones, gaming consoles, tablets, etc. You are also responsible for providing copies or proof of any licensed software.
All devices, computer, smartphones, gaming consoles, tablets and DVD/VCR player must be picked up within 30 days once the work is completed. ZEAN-TECH SERVICE is not responsible for the subsequent loss of any items that you may leave behind.
ZEAN-TECH SERVICES will ensure that its technicians will use all technical expertise in compliance with ZEAN-TECH SERVCES' policy to work on your device to the best of their abilities; however, ZEAN-TECH SERVICES does not guarantee that we will be able to solve the problem or problems that your device (computer, smartphones, tablets, gaming consoles, DVD/VCR player is experiencing). Once it is determine that we cannot fix your device we will notify you and a $50 troubleshooting fee will be assessed.
Any device not picked up within 30 days of completion will become property of ZEAN-TECH SERVICES

Alternate Business Names
Zean Computer & IT Service, LLP, Zean Computer & Appliance Repair Service, LLP

If you choose to do business with Zean-Tech Services, LLC, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.