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BBB Accredited Business since

BrightStar Care South Minneapolis Metro

Phone: (612) 435-7390 Fax: (612) 435-7391 4601 Excelsior Blvd  Ste 410, St Louis Park, MN 55416 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Home Care and Medical Staffing. We provide premium, personalized care anywhere you call home.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that BrightStar Care South Minneapolis Metro meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on BrightStar Care South Minneapolis Metro
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 2013 Business started: 04/01/2013 Business started locally: 04/01/2013 Business incorporated 04/01/2013 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Health
PO Box 64975, Saint Paul MN 55164
Phone Number: (651) 201-5000

Minnesota Board of Animal Health
625 Robert St N, Saint Paul MN 55155
Phone Number: (651) 296-2942

Business Management
Shannon Klemann, Owner
Contact Information
Principal: Shannon Klemann, Owner
Business Category

In-Home Care Home Health Services Home Health Services - Skilled Health Care - Staffing

Products & Services

Adult and Senior Home Care, Childcare, Disability Care Services, Alzheimer's Care, Care after surgery and medical treatments, Companion Care.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.