This Business is not BBB Accredited
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Hyatt Regency Minneapolis is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hyatt Regency Minneapolis' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Contact InformationPrincipal: Tom Mason (General Manager)Customer Contact: Maher Jallad (Rooms Executive)
Products & Services
According to information supplied by the company, they offer 533 guestrooms, including 12 suites and Regency Club; 74,000 square feet of function space; Health Club (additional fees apply); Restaurants: Taxxi-An American Bistro, Spike's Sports Bar & Grille, Spike's Dugout, Room Service and two independently operated restaurants: Manny's Steakhouse, and the Oceanaire Seafood Room.
Industry TipsBBB Warns of Deceptive Travel-Related Promotions
Getting the Best Hotel Rate
Vacation and Travel
If you choose to do business with Hyatt Regency Minneapolis, please let them know that you contacted BBB for a Business Review.