This Business is not BBB Accredited
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Choice Hotels International is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Choice Hotels International's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 39 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||5|
|Problems with Product / Service||28|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||39|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Choice Hotels International
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Contact InformationPrincipal: Stephanie Lemar (Executive Supervisor)
Products & Services
According to information supplied by the company, Choice Hotels Intl offers hospitality services.
Alternate Business NamesCambria Suites, Suburban Extended Stay, Comfort Inn, Comfort Suites, Quality Inn, Clarion, Sleep Inn, Econo Lodge, Rodeway Inn, Mainstay Suites
If you choose to do business with Choice Hotels International, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview