Business ProfileforPark Nicollet Health Services

My wife ****** visited urgent care on 10/22/23 for what we thought may have been pneumonia. The doctor consulted with us for maybe 10min and did not feel the need for an x-ray and was concerned with the minimal coughing in the morning that my wife complained of. He proceeded to prescribe an inhaler and cough medication. This was a complete wrong diagnosis as it ended up being a mild case of Covid that simply required rest at home and home care.When we got the bill for the wrong diagnosis and the brief 10 minute consultation, it was an abnormally excessive $341.94 after our insurance adjustment. This seems to be a blatant and wrong case of taking financial advantage of a patient in need. A quick ****** search shows the average urgent care consultation visit to be around $150. This bill is more than double. Had we known that going in and had the doctor been up front with how much this was going to cost we would have gone elsewhere.We have already tried talking to the billing department and they are unwilling to budge or even seem to care that we were taken advantage of. Had I received service like this at any other business I would have immediately refused payment since the service offered was wrong to begin with and offered us no value or help for the real problem. That is theft in my book and we will not be paying more than the expected average of $150. This needs to be corrected and future patients need to not be taken advantage of.