BBB Accredited Business since 04/20/2012
Main Clinic Supply
(507) 242-4282923 Broadway Ave N, Rochester, MN 55906-6843
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We are located in Rochester, Minnesota the home of the world famous Mayo Clinic.We are registered and credentialed to deliver inside both Mayo Clinic hospitals. We offer free delivery, 7 days a week, to Mayo Clinic. Nationwide FedEx shipping.
A BBB Accredited Business since 04/20/2012
BBB has determined that Main Clinic Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Main Clinic Supply's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Main Clinic Supply
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Type of Entity
Incorporated: August 2009, MN
Contact InformationPrincipal: Fran Fox (General Manager)
Hospital & Medical Equipment & Supplies, Online Drug & Prescription Services, Oxygen Producing Equipment, Health & Medical - General, Crutches
Products & Services
We specialize in the latest in portable oxygen concentrators.
Refund and Exchange Policy
Returns are accepted within 30 days on unused products for an exchange or a refund of the purchase price excluding our shipping and handling costs. In the event that an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of the product's delivery date. Some of our products are offered with free shipping please be aware that if you return one of these products, our actual shipping costs will be deducted from your return refund. Most items are subject to a 5 to 15% restocking fee. Items that have smoke odor cannot be returned. Contact us for a return merchandise authorization (RMA) before shipping any products as a return back to us. (see below).
How to Return an Item
Submit a return by email to us at CustomerCare@mainclinicsupply.com or call us at 507-529-4020. We will provide you with return instructions, including the proper return address. Returns received without an RMA cannot be processed. The RMA number must be requested within 21 days of purchase and the returned item should be received by us within 7 days of receiving the RMA number. Return items with an RMA# included must be received by us within 30 days of the date of purchase. After this time, these items are not eligible for a refund. When packing returned items be sure to pack completely in their original packaging, including all manuals and other related documentation. Main Clinic Supply is not responsible for shipping costs or damage on returned items. Please ensure when shipping items back you ship with a delivery confirmation number that you retain to verify our receipt of the returned item. If shipping via US Mail you must request a delivery confirmation number with your shipment.
Alternate Business NamesService Merchants, Inc.
If you choose to do business with Main Clinic Supply, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview