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BBB Accredited Business since

Matrix Home Health Care Specialists

Phone: (952) 525-0505 Fax: (952) 525-0506 View Additional Phone Numbers 7550 France Ave S STE 210, Edina, MN 55435 http://www.matrixhomehealthmn.com View Additional Web Addresses



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Description

Matrix Home Health Care Specialists is a private duty nursing and Minnesota licensed Class A home health care agency serving seniors and persons with disabilities in the Twin Cities 7 county metro area.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Matrix Home Health Care Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Matrix Home Health Care Specialists include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Matrix Home Health Care Specialists
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 1996 Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 02/03/2010 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Minnesota Board of Nursing
2829 University Ave SE Ste 200, Minneapolis MN 55414
www.nursingboard.state.mn.us/
Phone Number: (612) 617-2270
nursing.board@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Health
PO Box 64975, Saint Paul MN 55164
www.health.state.mn.us
Phone Number: (651) 201-5000
shiahid.judge@state.mn.us

Type of Entity

Corporation

Business Management
Karen V Lawrence, President Bruce J Lawrence, Vice President
Contact Information
Customer Contact: Bruce J Lawrence, Vice President
Principal: Karen V Lawrence, President
Business Category

Home Health Services Health & Medical - General Health Care Management Assisted Living & Adult Family Homes In-Home Care Elderly/Senior Specialty Services Senior Home Care

Hours of Operation
24/7/365
Refund and Exchange Policy
Services are provided according to a contract and we work with clients directly whenever an issue arises.
Service Area
Matrix Home Health Care Specialists provides their services in CRARY, DOYON, SOUTHAM & WEBSTER, ND.Matrix Home Health Care Specialists provides their services in BAYPORT, CENTERVILLE, COLUMBUS, CORCORAN, CROWN COLLEGE, CRYSTAL BAY, DAKOTA, DAYTON, EDEN PRAIRIE, EXCELSIOR, FOREST LAKE, GREENWOOD, HAMEL, HAMPTON, HOPKINS, HUGO, INVER GROVE, INVER GROVE HEIGHTS, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MAPLE GROVE, MAPLE PLAIN, MEDINA, MENDOTA, MINETONKA MLS, MINNEAPOLIS, MINNETNKA MLS, MINNETONKA, MINNETONKA MILLS, MINNETRISTA, MOUND, NEW TRIER, NORTH OAKS, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, ORONO, OSSEO, OTSEGO, PRIOR LAKE, ROGERS, SAINT BONIFACIUS, SAINT PAUL, SHAKOPEE, SOUTH SAINT PAUL, SOUTH ST PAUL, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST MARYS POINT, ST MARYS PT, STILLWATER, VADNAIS HEIGHTS, VADNAIS HTS, W LAKELAND, WAYZATA, WEST LAKELAND & WHITE BEAR LK, MN. Twin cities 7 county metro area
Alternate Business Names
Matrix AdvoCare Network Matrix Care Management Specialists
Products & Services

Matrix provides multiple levels of in-home health care ranging from 4 - 24 hours/day and live-in. Matrix also provides RN care mgmt and client advocacy services, as well as a new residential care home. We specialize in dementia & end of life care.

Industry Tips
Choosing an Assisted Living Facility Moving
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.