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BBB Accredited Business since 08/18/2010

Matrix Home Health Care Specialists

Phone: (952) 525-0505Fax: (952) 525-0506View Additional Phone Numbers7550 France Ave S STE 210, EdinaMN 55435-4788 Send email to Matrix Home Health Care SpecialistsView Additional Web Addresses

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Description

Matrix Home Health Care Specialists is a private duty nursing and Minnesota licensed Class A home health care agency serving seniors and persons with disabilities in the Twin Cities 7 county metro area.

BBB Accreditation

A BBB Accredited Business since 08/18/2010

BBB has determined that Matrix Home Health Care Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Matrix Home Health Care Specialists' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Matrix Home Health Care Specialists

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/24/1996Business started: 01/01/1987
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Health
PO Box 64975
Saint Paul, MN 55164-0975
(651) 201-5000
http://www.health.state.mn.us

Type of Entity

Corporation

Incorporated: February 2010, MN

Contact Information
Principal: Karen V Lawrence (President)Customer Contact: Bruce J Lawrence (Vice President)
Business Category

Home Health Services, Senior Home Care, Elderly/Senior Specialty Services, In-Home Care, Assisted Living & Adult Family Homes, Health Care Management, Health & Medical - General

Products & Services

Matrix provides multiple levels of in-home health care ranging from 4 - 24 hours/day and live-in. Matrix also provides RN care mgmt and client advocacy services, as well as a new residential care home. We specialize in dementia & end of life care.

Hours of Operation

24/7/365

Refund and Exchange Policy

Services are provided according to a contract and we work with clients directly whenever an issue arises.

Service Area

Twin cities 7 county metro area

Alternate Business Names
Matrix Care Management Specialists, Matrix AdvoCare Network
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry Tips
Choosing an Assisted Living Facility

If you choose to do business with Matrix Home Health Care Specialists, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.