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BBB Business Review

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BBB Accredited Business since

K & S Heating, Air Conditioning, Plumbing, LLC

Additional Locations

Phone: (507) 282-4328 View Additional Phone Numbers 4205 Highway 14 W, Rochester, MN 55901 http://www.ksheating.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

K & S Heating, Air Conditioning, Plumbing & Electrical is dedicated to providing the best solution for your comfort. You can count on us to provide you with a solution that fits your unique needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that K & S Heating, Air Conditioning, Plumbing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for K & S Heating, Air Conditioning, Plumbing, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

2 Customer Reviews on K & S Heating, Air Conditioning, Plumbing, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: September 12, 1989 Business started: 01/01/1988 Business started locally: 01/01/1988
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Limited Liability Company (LLC)

Business Management
Chris B Ramsey, General Manager Brian Keehn, Operations Manager
Contact Information
Customer Contact: Brian Keehn, Operations Manager
Principal: Chris B Ramsey, General Manager
Business Category

Heating Contractors Plumbers Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Duct Cleaning Electricians

Service Area
K & S Heating, Air Conditioning, Plumbing, LLC provides their services in APPLE VALLEY, BLOOMINGTON, BURNSVILLE, EAGAN, EDEN PRAIRIE, EDINA, EXCELSIOR, FARMINGTON, GOLDEN VALLEY, GOODVIEW, GREENWOOD, HOPKINS, LAKE CITY, LAKEVILLE, MEDICINE LAKE, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, OWATONNA, PLYMOUTH, PRIOR LAKE, RED WING, RICHFIELD, ROCHESTER, SAINT LOUIS PARK, SAINT PAUL, SHAKOPEE, ST LOUIS PARK, WACONIA & WINONA, MN.
Products & Services

According to information provided by K & S Heating, Air Conditioning and Plumbing, this company services and installs furnaces, air conditioners, water heaters, boilers, and humidifiers in primarily residential and light commercial projects.

Industry Tips
Tips to Consumers for the HVAC Industry

Customer Review Rating plus BBB Rating Summary

K & S Heating, Air Conditioning, Plumbing, LLC has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.