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Find a Location

The Snelling Company has 1 locations, listed below.

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    Business ProfileforThe Snelling Company

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/18/2007

    Years in Business: 93

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by The Snelling Company, Inc., this company offers heating, air conditioning, ventilation, and electrical contracting.

    Business Details

    Location of This Business
    1400 Concordia Ave, Saint Paul, MN 55104-5309
    BBB File Opened:
    12/1/1975
    Years in Business:
    93
    Business Started:
    1/1/1931
    Business Started Locally:
    1/1/1931
    Accredited Since:
    9/18/2007
    Type of Entity:
    Corporation
    Business Management
    • Phil Krinkie, President
    • Virginia Jensen, Controller
    • Chad Krinkie, Sales and Installation Manager
    Contact Information

    Principal

    • Phil Krinkie, President
    • Chad Krinkie, Sales and Installation Manager

    Customer Contact

    • Chad Krinkie, Sales and Installation Manager
    Additional Contact Information

    Fax Numbers

    • (651) 646-7388
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    Transaction date was September 15,2020. I bought a furnace for $5700. Total rebates promised to me were $400. I received $100 and have not received the remaining $300. I called Snelling Company in approximately December, 2020 and was told it just takes awhile. I called back on March 17, 2021 and the person wrote an e-mail to Rebate Corrections, I assume at Exel Energy, and asked them to look into it and let her know what they find. I never heard back from her. At the time she told me I would have to just wait, months, to see if Exel Energy responds. I think Snelling Company should do more to ensure the delivery of these rebates, or, stop promising them to people. I want the $300 that was promised to me. It's been 9 months.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diane H

    5 stars

    04/11/2024

    After getting perhaps too many bids to replace electric breaker panels as required by insurance, Snelling Company's pricing was competitive, yet very fair, for a somewhat elaborate and complicated project. The master electrician, Joe, formulated a good plan to get a lot done quickly to inconvenience as few households the least possible while power was off for the project, and he led his small team of journeyman and apprentice very well to execute the job efficiently. His team of Mike and Chris followed Joe's lead well and respect his well-organized expertise. They were all very professional, cordial, friendly, and I felt comfortable about trusting them and those I'm responsible for, just as we knew we could trust their competence in completing the big job that could've otherwise been dragged out with a lot more inconvenience and expense. After all of the companies and electricians that were met with, we’re glad we chose to go with the company who'd first responded to our call the next after they were called (Alex), and most quickly had a bid for us - and whom also dealt well with what could've been an onerous new regulation and energy company rule which some others simply used as an excuse to try to charge a lot more or walk away from the project. Overall, we are very grateful for how Snelling handled all matters to resolve a very stressful major infrastructure replacement - and the job looks great! If we have to hire an electrician again, the list of those whom we’d call to help is now very, very short - and Snelling would probably be the one to quickly come to the electrical rescue again.

    Local BBB

    BBB of Minnesota and North Dakota

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