Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Quality Heating & Air Services, Inc.

Phone: (952) 403-1110 Fax: (952) 403-1117 12912 Ventura Ct Ste 21, Shakopee, MN 55379 http://www.Quality-Heating.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Heating & Air Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Quality Heating & Air Services, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Heating & Air Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 1999 Business started: 10/01/1998 Business started locally: 10/01/1998
Type of Entity

Corporation

Business Management
Robert Rezac, President Mark Guy, Vice President James Hunt, Vice President
Contact Information
Principal: Robert Rezac, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Radon Testing & Service Radon Mitigation Furnace Sales & Service Boilers - Repair & Cleaning Heat Pumps Heating Contractors

Service Area
Quality Heating & Air Services, Inc. provides their services in APPLE VALLEY, BELLE PLAINE, BURNSVILLE, CARVER, CHANHASSEN, CHASKA, COLOGNE, CROWN COLLEGE, EAGAN, EDEN PRAIRIE, EDINA, EXCELSIOR, GOLDEN VALLEY, GREENWOOD, HEIDELBERG, HOPKINS, JORDAN, LAKEVILLE, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA MLS, MINNEAPOLIS, MINNETNKA MLS, MINNETONKA, MINNETONKA MILLS, MINNETRISTA, MOUND, NEW PRAGUE, NORWOOD, PLATO, PRIOR LAKE, SAINT BONIFACIUS, SAINT LOUIS PARK, SAINT PAUL, SAVAGE, SHAKOPEE, ST BONIFACIUS, ST LOUIS PARK, VICTORIA, WACONIA, WAYZATA & YOUNG AMERICA, MN. South and South West Metro of Minneapolis
Products & Services

According to the information provided by Quality Heating & Air Services, Inc., this company offers repair and install to furnaces and boilers. Also including humidifiers, air exchangers, air purifiers for residential, commercial and industrial.

Industry Tips
Tips to Consumers for the HVAC Industry
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.