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BBB Business Review

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Description

Metro Heating & Cooling is a full service heating & air conditioning company. We offer expert service and installs along with the best method of source point duct cleaning.

Providing a safe, energy efficient,comfortable environment for 20 Years


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Metro Heating & Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Metro Heating & Cooling include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Metro Heating & Cooling
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 9

Additional Information

BBB file opened: December 04, 2009 Business started: 05/18/2009 Business started locally: 05/18/2009 Business incorporated 05/18/2009 in MN
Business Management
David Reiland, President Paul Reiland, Owner/Manager
Contact Information
Principal: David Reiland, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Duct Cleaning Heating Equipment & Systems Cleaning & Repair Furnace Cleaning Air Conditioning Contractors & Systems Heating Contractors

Service Area
Metro Heating & Cooling provides their services in MINNESOTA.Metro Heating & Cooling provides their services in AFTON, ANDOVER, ANOKA, ARDEN HILLS, BAYPORT, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, CENTERVILLE, CHAMPLIN, COLUMBUS, CORCORAN, COTTAGE GROVE, CRYSTAL, CRYSTAL BAY, DAYTON, DELLWOOD, EDEN PRAIRIE, EDINA, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FOREST LAKE, FORT SNELLING, GOLDEN VALLEY, GREENWOOD, HAMEL, HOPKINS, HUGO, INDEPENDENCE, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE PLAIN, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MEDICINE LAKE, MEDINA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NEW BRIGHTON, NEW HOPE, NEWPORT, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NOWTHEN, OAK GROVE, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, OTSEGO, PINE SPRINGS, PLYMOUTH, RAMSEY, RICHFIELD, ROBBINSDALE, ROGERS, ROSEVILLE, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SCANDIA, SHOREVIEW, SPRING PARK, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, STACY, STILLWATER, VADNAIS HEIGHTS, VADNAIS HTS, W LAKELAND, W SAINT PAUL, WAYZATA, WEST LAKELAND, WEST SAINT PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLERNIE & WOODBURY, MN.
Alternate Business Names
Metro Air Duct & Furnace Cleaning
Products & Services

According to the information provided by Metro Heating & Cooling, LLC this company offers residential and light commercial heating and air conditioning company serving the entire metro area.

Industry Tips
Tips to Consumers for the HVAC Industry

Customer Review Rating plus BBB Rating Summary

Metro Heating & Cooling has received 5 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.