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BBB Business Review

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BBB Accredited Business since 05/08/2009

Genz-Ryan Plumbing & Heating Company, Inc.

Phone: (952) 314-4662Fax: (952) 767-1900View Additional Phone Numbers2200 Highway 13 W, BurnsvilleMN 55337-6024 Send email to Genz-Ryan Plumbing & Heating Company, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 05/08/2009

BBB has determined that Genz-Ryan Plumbing & Heating Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Genz-Ryan Plumbing & Heating Company, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

10 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Guarantee / Warranty Issues1
Problems with Product / Service6
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

18 Customer Reviews Customer Reviews on Genz-Ryan Plumbing & Heating Company, Inc.

Customer Experience Total Customer Reviews
Positive Experience 15
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 18 Customer Reviews

Additional Information

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BBB file opened: 04/01/1988Business started: 12/28/1949Business started locally: 01/02/1950
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5005
http://www.dli.mn.gov

Type of Entity

Corporation

Incorporated: December 1949, MN

Business Management
Principal: Jon Ryan (Co-Owner)
Contact Information
Michael Perri (Marketing) Bob Ryan (Co-Owner)
Business Category

Heating & Air Conditioning, Furnace Sales & Service, Water Filtration & Purification Equipment, Boilers - New & Used, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Air Duct Cleaning, Duct Cleaning, Air Conditioning Repair, Energy Conservation Products & Services, Water Soft & Conditioning Equipment Service & Supplies, Plumbing Fixtures, Parts, Supplies - Retail, Propane Gas Plumbing, Dehumidifying Equipment, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Geothermal Heating & Cooling, Water Heaters - Repairing, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbers - Commercial, Plumbers, Mechanical Contractors, Heating Contractors, Heat Pumps, Sump Pump Contractors, Boilers - Repair & Cleaning, Air Conditioning Contractors & Systems

Products & Services

According to the information provided by Genz-Ryan Plumbing & Heating, this company offers plumbing, heating, air conditioning, water purification, water softening, geothermal heating & cooling, in-floor heat, boilers, indoor water quality, kitchen & bathroom showroom. All services provided are for new construction, remodeling or replacement.


If you choose to do business with Genz-Ryan Plumbing & Heating Company, Inc., please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

Genz-Ryan Plumbing & Heating Company, Inc. has received 4.90 out of 5 stars based on 18 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.