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BBB Business Review

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BBB Accredited Business since

DuctWorks Heating & Cooling

Phone: (763) 521-0070 Fax: (763) 522-6527 6108 Olson Memorial Hwy, Golden Valley, MN 55422 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We offer a full compliment of home heating, cooling, and indoor air quality products and solutions, including radon testing and abatement.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that DuctWorks Heating & Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for DuctWorks Heating & Cooling include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on DuctWorks Heating & Cooling
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 29, 2004 Business started: 07/08/2014 in MN Business started locally: 07/08/2014
Type of Entity


Business Management
Jeffery Kline, Owner JD Swenson, Manager
Contact Information
Principal: Jeffery Kline, Owner
Customer Contact: JD Swenson, Manager
Business Category

Heating & Air Conditioning Radon Testing & Service Air Conditioning Contractors & Systems Heating Contractors

Products & Services

DuctWorks Heating & Cooling sells the following brand(s): Aprilaire, Bryant, Dynamic, Honeywell, Mitsubishi, Payne, Venmar

DuctWorks Heating & Cooling offers the following product(s): Air Conditioners, Ductless Split Systems, Electronic Air Cleaners, Furnaces, Heat Pumps, HRV/ERV, Humidifiers, Radon Abatement Systems, Service and Repair

Method(s) of Payment
Cash, check, credit card, financing.
Products & Services

According to the information provided by Ductworks Heating & Cooling, this company offers heating & air conditioning sales & services to residential & light commercial clients.

Industry Tips
Tips to Consumers for the HVAC Industry

Customer Review Rating plus BBB Rating Summary

DuctWorks Heating & Cooling has received 4.11 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.