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BBB Accredited Business since

Boe's Heating Air & Appliance Repair

Phone: (651) 459-8300 PO Box 342, Cottage Grove, MN 55016 http://www.BoesHeatingAirApplianceRepair.com



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Description

We are a small family owned business that started in 2003. We provide service for residential heating, air conditioning and appliance repair. We do not service foreign made appliances. Emergency service is available and overtime rates.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Boe's Heating Air & Appliance Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Boe's Heating Air & Appliance Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Boe's Heating Air & Appliance Repair
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: April 30, 2009 Business started: 06/01/2003 Business started locally: 06/01/2003
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Sole Proprietorship

Business Management
Don Boe, Owner Linda Boe, Owner
Contact Information
Principal: Don Boe, Owner
Business Category

Heating & Air Conditioning Ranges & Ovens - Service & Repair Refrigerators & Freezers - Service & Repair Air Conditioning Repair Appliances - Major - Service & Repair Washing Machines & Dryers - Service & Repair Furnace Cleaning Boilers - Repair & Cleaning Water Heaters - Repairing

Refund and Exchange Policy
A service call is good for 30 days. If you are still experiencing trouble with your appliance during that time you will not be charged another service call, but parts and labor may apply depending on the problem.
Service Area
Boe's Heating Air & Appliance Repair provides their services in COTTAGE GROVE, DELLWOOD, EAGAN, FALCON HEIGHTS, FALCON HGTS, INVER GROVE, INVER GROVE HEIGHTS, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LITTLE CANADA, MAPLEWOOD, MENDOTA HEIGHTS, MENDOTA HTS, N SAINT PAUL, NEWPORT, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, OAKDALE, PINE SPRINGS, ROSEVILLE, SAINT PAUL, SAINT PAUL PARK, SOUTH SAINT PAUL, SOUTH ST PAUL, ST PAUL PARK, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, W SAINT PAUL, W ST PAUL, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP & WOODBURY, MN.
Alternate Business Names
Boe Donald Thomas
Products & Services

According to the information provided by Boe's Heating Air & Appliance Repair, this company offers heating, appliances, air conditioning, residential, repair and service.

Industry Tips
Tips to Consumers for the HVAC Industry

Customer Review Rating plus BBB Rating Summary

Boe's Heating Air & Appliance Repair has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.