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BBB Business Review

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BBB Accredited Business since

Jackson Medical Equipment, Inc.

Phone: (651) 645-6221 Fax: (651) 645-9083 View Additional Phone Numbers 982 Thomas Ave, Saint Paul, MN 55104 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information supplied by the company, Jackson Medical Equipment, Inc (Jackson Mobility & Hearing)provides service in mobility equipment such as scooters, power wheelchairs, stairlifts, lift chairs, deluxe walkers, lightweight wheelchairs and complete hearing healthcare.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jackson Medical Equipment, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jackson Medical Equipment, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 27, 1990 Business started: 03/17/1989 Business started locally: 03/17/1989 Business incorporated 03/17/1989 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Health
PO Box 64975, Saint Paul MN 55164
Phone Number: (651) 201-5000

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
Phone Number: (651) 284-5005

Type of Entity


Business Management
Joel Pittman, President
Contact Information
Principal: Joel Pittman, President
Business Category

Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing Motor Scooters - Dealers Telecommunications Equipment - Disability Wheelchair & Disability Transportation Wheel Chairs Health & Medical - General Air Purifying & Cleaning Systems & Equipment Electric Scooters Hospital & Medical Equipment & Supplies Scooters - Medical Disabled Person Assistance Wheel Chair Lifts & Ramps Disability Access Equipment Lifts Lifts/Elevators - In Home Stair Lifts Baths - Equipment & Supplies

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.