Find us on Google+

BBB Business Review

Text Sizesmall medium large


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

As a home medical supplier, we provide most any product needed to keep a person living in their own home or in a licensed care facility, with the exception of oxygen, regular food, customized rehab items.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Medical Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Phoenix Medical Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Medical Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 30, 1999 Business started: 04/01/1987 in MN Business started locally: 04/01/1987 Business incorporated 05/08/1988 in MN
Type of Entity

Corporation

Business Management
Joan Nerz, President/CEO
Contact Information
Principal: Joan Nerz, President/CEO
Business Category

Health & Medical - General

Method(s) of Payment
Cash, credit card
Products & Services

According to the information provided by Phoenix Medical Services, Inc., this company offers high quality medical, nursing, household, environmental and janitorial supplies and equipment, as well as personal protection equipment, pharmaceutical and daily living adaptive aids, epidemic response and first aid products. We also provide reliable billing for commercial, private and insurance coverage. Our services include training and education about healthcare and the health system, and support group services.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.