BBB Accredited Business since 04/02/2010
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 04/02/2010
BBB has determined that Empi, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Empi, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 71 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||61|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||71|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Empi, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: January 1977, MN
Contact InformationPrincipal: Michael Billadeau (Patient Care Support)
Health & Medical - General
Products & Services
According to the information provided by Empi, Inc., this company supplies and distributes electrical stimulation and other orthopedic pain management products for rehabilitation, physical therapy, fitness, and sports performance needs.
Alternate Business NamesDJO, LLC
If you choose to do business with Empi, Inc., please let them know that you contacted BBB for a Business Review.