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      Country
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          Find a Location

          Hair Restoration Institute of Minnesota has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforHair Restoration Institute of Minnesota

            Hair Replacement
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Tracing its origin in Minnesota to 1988, the Hair Restoration Institute has helped thousands of individuals live fuller, more confident lives through better hair.
            See all additional business information

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/18/2022

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Using both surgical and non-surgical hair replacement, hair restoration, and hair loss treatments, we improve live and restore confidence through great hair!

             

            Products & Services

            Hair Transplants, Neograft / FUE Hair Transplants, Advanced FUT Hair Transplants, Platelet-Rich Plasma (PRP) Treatments, Eyebrow Transplants, Laser Hair Therapy Treatments, Dermal Lens Hair Replacement, Caesar Regazzi Hair Replacement, Custom Wigs, Hair Exam, Trichology Exam, 

            Business Details

            This is a multi-location business.

            Find a Location

            Hair Restoration Institute of Minnesota has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/28/1995
              Years in Business:
              35
              Business Started:
              6/27/1988
              Business Started Locally:
              8/10/2004
              Date of New Ownership:
              2/1/2021
              Business Incorporated:
              6/27/1988
              Accredited Since:
              3/18/2022
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hair Restoration Institute of Minnesota LLC
              Business Management
              • Laura Reed, Manager
              • Nathan Bruschi, President/Owner
              Contact Information

              Principal

              • Nathan Bruschi, President/Owner

              Customer Contact

              • Nathan Bruschi, President/Owner
              Additional Contact Information

              Fax Numbers

              • (952) 698-3419
                Primary Fax

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/08/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I had a consultation with HRI for scalp micropigmentation (SMP) on July 21, 2022. The consultation consisted of looking at my scalp and stating the procedure could be done. No questions were asked of me to indicate if I might not be a candidate for this. I was asked to put a deposit down of $900 to hold the appointment which was half the cost of the procedure. At no time was it verbalized or was anything given to me to state the deposit was non-refundable. There is nothing on the website and no signage in the lobby area either (which they have since added) indicating this. I tried for several days to get the person doing the procedure to call me back since I had concerns about the procedure. When she finally called me back several days later I informed her i no longer wanted the procedure done. She said that was fine and she would let them know to refund my deposit but to also email them which I did. I was then told my deposit was non-refundable and they apologized for not verbally telling me this but it was in the contract. A contract that I knew nothing about. Not only was I never told about, never saw it, never signed it, but showed up on my receipt as a contract number only. I don't know what's in this contract but I don't have it. The only thing I signed was the lined signature line authorizing the credit card payment. They are still refusing to refund my money.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jim L

              03/10/2024

              I had my procedure about a month ago and everything is healing nicely. I look forward to the hair filling in and I will write a progress report later. Overall it was a very good experience. During the initial appointment I met with Nate. He assessed my situation and explained the options available. Nate provided excellent communication and follow up before and after the procedure. Dr S**** was very thorough. He called me the day before the procedure and explained the process. All of the staff members were friendly and professional. I felt very comfortable the entire day.

              Local BBB

              BBB of Minnesota and North Dakota

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