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Find a Location

TC Discount Granite, LLC has 1 locations, listed below.

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    Business ProfileforTC Discount Granite, LLC

    Granite
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/15/2012

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Counter top business, granite and quartz.

    Products & Services

    According to information provided by the business, they offer, Granite, quartz, marble, soapstone.

    Business Details

    Location of This Business
    11521 Eagle St NW, Ste 10, Coon Rapids, MN 55448-3004
    BBB File Opened:
    10/22/2008
    Years in Business:
    15
    Business Started:
    10/22/2008
    Business Started Locally:
    10/22/2008
    Business Incorporated:
    10/22/2008
    Accredited Since:
    10/15/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Benny Li, Owner
    • Mark Harms, General Manager
    Contact Information

    Principal

    • Mark Harms, General Manager

    Customer Contact

    • Mark Harms, General Manager
    Additional Contact Information

    Fax Numbers

    • (763) 767-2299
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    We purchased stone from TC Granite, picked out our slab and it was installed in our home on 3/24/21. Upon instillation we noticed scratches on both sides of the island where their equipment was used to carry it in. TC Granite paid for a repair to these areas. The stone has since scratched up all over the place with no known cause. We immediately contacted TC Granite, sent them photos and inquired about the quality and durability of the stone. They refused having someone come out to take a look and denied any type of warranty or resolution for us. We have since looked up this stone, sold to us as "quartzite" and found out it is actually a dolomitic marble. We would not have put a marble countertop in our kitchen and believe this is fraudulent marketing of a product. We love the look of the stone, instillation was done well but durability is not there. We contacted the initial repair guy, he'll fix at our expense but expressed concern we'll keep having the issue year after year.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    gregory f

    1 star

    07/23/2021

    The estimator comes out and tells us the that outlet on the backsplash will be put back after the backsplash is installed! The install crew leaves it hanging on the countertop and it does not fit into cutout! The leave 4 utility knife blades on the floor as well as several pieces of sharp wood scraps! The said they vacuum up their mess ....also left 17 sharp quartz shards on my driveway ! and 1/4 + inch open ugly gap between my new quartz ledge and my halfwall! Customer service is a sales rep saying tough luck pal....GM Mark ***** unavailable to help....owner Dan ** step up and take care of this

    Local BBB

    BBB of Minnesota and North Dakota

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