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BBB Reliability Report for

B W, Inc.


A BBB Accredited business since 04/11/2005.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about B W, Inc.:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Products and Services
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Licensing
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

B W, Inc. has been a BBB Accredited business since April 2005. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating for B W, Inc.

Based on BBB files, B W, Inc. has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

The BBB has contacted BW Inc. to express concern over the complaints about the problems consumers have reported with receiving replacement parts for their ATVs. BW Inc. has responded to the BBB and stated they are taking proactive steps to ensure the parts will be available directly from BW Inc., which will eliminate the delay from the manufacturer. Jeff Backer, owner of BW Inc., also states they plan on expanding their customer service staff to further assist consumers.


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Business Contact and Profile for B W, Inc.

Name: B W, Inc.
Phone: (320) 695-2899
Fax: (320) 205-3095
Address: 316 West Broadway
Browns Valley, MN 56219
Yahoo Map
Google Map
Website: www.truefamilyfun.com
www.familygokarts.com
www.familypoolfun.com
www.bwincorporated.com
www.wisdomforbetterliving.com
www.spendlessonheat.com
www.caresecrets.com
Original Business Start Date: January 1990
Principal: Mr. Jeff Backer Jr., President
Customer Contact: Ms. Angela Serocki, Customer Service - (320) 695-2899 or
Email Address:
Entity: Corporation
Incorporated: July 1990, MN
Type of Business: Go-Karts, All-Terrain Vehicles, Auto Restoration, Furniture-Retail, Generators-Electric, Storage-Household & Commercial, Swimming Pool Equipment & Supplies, Swimming Pool Manufacturers & Distributors, Trailers
BBB Accreditation: B W, Inc. is a BBB Accredited business.
Additional DBA Names: BW, Inc.

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Products and Services of B W, Inc.

B W, Inc. is a distributor of go-karts, pools and storage units for automobiles, motorcycles, and all'terrain vehicles.


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Business Management

Additional company management personnel include:

Mr. Jay Backer - Vice-President

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Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ MN (1)
Additional Phone Numbers
+ 800 (1)
+ 320 (1)
Additional Email Addresses



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Licensing for B W, Inc.

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department Of Labor And Industry
443 Lafayette Rd. N.
Saint Paul, MN 55155-4344
(651) 284-5005
www.doli.state.mn.us


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Customer Complaint History for B W, Inc.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 71 complaints about B W, Inc. in the last 36 months, our standard reporting period. Of the total of 71 complaints closed in 36 months, 18 were closed in the last year.

These complaints concerned :
1regarding Billing or Collection Issues 
10regarding Customer Service Issues 
11regarding Delivery Issues 
12regarding Guarantee or Warranty Issues 
22regarding Product Issues 
7regarding Refund or Exchange Issues 
4regarding Repair Issues 
2regarding Sales Practice Issues 
2regarding Service Issues 
 
These complaints were closed as:
50 Resolved 
21 Administratively Closed 

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with B W, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 14001779
Report as of November 20, 2009 16:29
Copyright© 2009 Better Business Bureau


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