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BBB Business Review

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This Business is not BBB Accredited

House of Fontanini

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Phone: (507) 642-8967Fax: (507) 794-2051View Additional Phone Numbers23 W Main St, MadeliaMN 56062-1437 View Additional Web Addresses

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BBB Accreditation

House of Fontanini is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On January 22, 2015, BBB contacted this company regarding the unauthorized use of the BBB Accredited Business Logo on one of their websites, charmingbeadshop.com. The business did not respond. This business is not a BBB Accredited Business.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered House of Fontanini's rating include:

  • 38 complaints filed against business
  • Failure to respond to 25 complaints filed against business.
  • Unauthorized use of BBB name or trademarks

Customer Complaints SummaryRead complaint details

38 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Delivery Issues9
Problems with Product / Service27
Guarantee / Warranty Issues0
Total Closed Complaints 38

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on House of Fontanini

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 11/10/2009Business started: 01/01/2007
Type of Entity

Limited Liability Company

Contact Information
Principal: Ryan Visher (Owner)Customer Contact: Lisa Visher (Owner)
Business Category

Gift Shops

Products & Services

According to the information provided by House of Fontanini.com, this company offers inspirational gifts.

Alternate Business Names
Hope and Faith Gifts and Floral, Dream River Marketing Group, LLC, Hope and Faith Floral and Gifts, HouseBoutique.com, The Original Fairy Garden Store

If you choose to do business with House of Fontanini, please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

House of Fontanini has received 1.00 out of 5 stars based on 1 Customer Review and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.