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BBB Accredited Business since

Dancer's Dream

Phone: (877) 378-1260 Fax: (763) 951-2068 13800 24th Ave N Ste 330, Plymouth, MN 55441 http://www.dreamduffel.com



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Description

Dream Duffel is a company specializing in duffel bags with a built it garment rack for competitive dancers, skaters, pageantry and any competitive sports using costumes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dancer's Dream meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dancer's Dream include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dancer's Dream
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 02, 2011 Business started: 04/25/2008 Business started locally: 04/25/2008 Business incorporated 04/25/2008 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Business Management
Barb Johnson, Owner
Contact Information
Principal: Barb Johnson, Owner
Business Category

Garment Racks Luggage - Wholesale & Manufacturers Dancing Supplies Gymnastic Equipment & Supplies Luggage - Retail Skating Equipment & Supplies Uniforms - Accessories Dance Apparel Bags - Burlap, Canvas & Cotton

Refund and Exchange Policy
For returns or problems, please call 1-877-378-1260 or email us at info@dreamduffel.com. Returns must occur within 90 days from receipt of items and you must contact us for Return Authorization Number before returning your package; otherwise, your return may be refused. Returned Duffels will incure a $20.00 restocking fee. Refund/exchange policy applies to re-salable merchandise and U.S. orders only. Personalized items and items without tags are not re-salable and therefore are not returnable. Misused or washed items are not resalable. Sorry, but we do not refund original shipping charges or pay for return shipping charges.
Our products are tested to ensure they meet stringent standards. Consequently, if a problem occurs with your duffel and the problem is caused by manufacturing defect in material and workmanship, we will, in our discretion, fix the duffel in accordance with the warranty terms and conditions stated herein. The warranty applies only to the first purchaser or gift recipient of the duffel for a period of 12 months starting from the date the duffel was purchased. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Dream Duffel will provide replacement parts at no cost within the first 12 months if deemed necessary. Replacement parts are available for purchase through our website after the 12 month warranty period. Repair "how to" videos are available on our website and on our YouTube channel for your reference.
Service Area
USA, Canada, Australia, United Kingdom, New Zealand
Alternate Business Names
Dream Duffel, LLC
Products & Services

DreamDuffel specializes in duffel bags with a built it garment rack for competitive dancers, skaters, pageantry and any competitive sports using costumes.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.