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BBB Accredited Business since

Sofa Mart

Additional Locations

Phone: (701) 223-1772 Fax: (701) 223-1772 View Additional Phone Numbers 1100 Brookside Ln, Bismarck, ND 58503

Click for BBB Rating on Sofa Mart

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sofa Mart meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Sofa Mart. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Sofa Mart.

Additional Information

BBB file opened: December 16, 2013 Business started: 02/02/1998 Business started locally: 02/02/1998 Business incorporated 01/25/2007 in ND
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Dakota Abstracters Board of Examiners
PO Box 551, New Rockford ND 58356
Phone Number: (701) 947-2446

Type of Entity


Business Management
Kim Chase, Store Manager - Bismarck Christopher M. Casey, Assistant Manager - Bismarck Jeremiah Stewart, Assistant Manager - Grand Forks Bobby Weinert, Store Manager - Grand Forks
Contact Information
Principal: Kim Chase, Store Manager - Bismarck
Business Category

Furniture - Retail

Alternate Business Names
Furniture Row
Products & Services

According to the information provided by Sofa Mart, this company offers storage, shelves, furniture, lamps, rugs, tables, recliners, accent chairs, Micro Fiber, Fabric and leather.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.