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          Harmony Cedar, Inc. has 1 locations, listed below.

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            Business ProfileforHarmony Cedar, Inc.

            Furniture Stores
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/3/2005

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to information provided by Harmony Cedar, Inc., this company has sold Amish made furniture since 2001.  The builders are located in SE MN and NE IA.  Heirloom quality, solid wood furniture includes cedar chests, dining room tables, chairs, servers, hutches.  Beds, dressers and other custom furniture are made as well.  

            Products & Services

            cedar chests, dinning room furniture, bedroom furniture, custom furniture

            Business Details

            BBB File Opened:
            1/28/2005
            Years in Business:
            22
            Business Started:
            9/1/2001
            Business Started Locally:
            5/1/2002
            Business Incorporated:
            5/1/2002
            Accredited Since:
            2/3/2005
            Type of Entity:
            Corporation
            Business Management
            • Rick Hansen, President
            Contact Information

            Principal

            • Rick Hansen, President

            Customer Contact

            • Rick Hansen, President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nancy S

            11/01/2022

            I was scammed! Ordered and paid in full for a table and shipping in April 2022. Web site said ***** weeks. Contacted them at ************************************ production. Contacted them at 16 weeks and was told they were "working on shipping". Contacted them at 22 weeks and was told that ***** would handle the shipping. Several emails later, ***** admitted he could not book the shipping because there was no table. It appears like they just kept my money for 22 weeks with no plans to build a table, most likely because the cost to make and ship had gone up since I placed my order. At 22 weeks I cancelled the order. Within 20 minutes of my email to cancel, I got a reply that my money had been refunded. So clearly, there was never going to be a table. It seems like this may just be a ponzi scheme and the next ***** will wait 6 months to get their money back. By the way, they will never talk by phone, only email and text.

            Harmony Cedar, Inc. Response

            11/04/2022

            The customer is making accusations without any evidence. She uses the words appears that and seems that to make these accusations. She also uses the fact that we refunded her money quickly after her cancellation to make assumptions. Our company has been in business over 20 years. This customer was refunded her money 6 weeks ago and chose to make these accusations now. She was not scammed and she received a complete refund upon request (quickly). Her claims are without merit and should be dismissed.

            Customer Response

            11/04/2022

            I stand by my facts. I have emails and text messages from Harmony Cedar with dates and status updates that support my claims. If Harmony Cedar did intend to build and ship my table for the amount I paid, why did they guy in charge of arranging shipping (*****) say he did not have a table to ship after 22 weeks. I was quoted ***** weeks. Harmony Cedar will be unable to provide any record of updates sent to me explaining a delay and a new ETA. I noticed the other reviews posted were also very negative, so I am not alone in my experience. Doesnt matter how long you have been in business, sometimes quality/service declines occur.

            Local BBB

            BBB of Minnesota and North Dakota

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