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BBB Business Review

BBB Accredited Business since 07/23/2010

Viking Log Furniture

Phone: (320) 259-0909Fax: (320) 259-470538169 County Road 2, Saint JosephMN 56374-8701 Send email to Viking Log Furniture

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Description

Viking Log Furniture manufactures high quality log, barnwood, hickory log furniture that will fit your lodge, rustic or western d├ęcor. Each piece is hand crafted right here in Minnesota by people who take pride in what they do.

BBB Accreditation

A BBB Accredited Business since 07/23/2010

BBB has determined that Viking Log Furniture meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Viking Log Furniture's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Viking Log Furniture
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Furniture Manufacturers, Pool Tables Sales, Office Furniture & Equipment, Futon Sales, Furniture - Unfinished, Furniture - Rustic, Furniture - Retail, Furniture - Outdoor, Furniture - Childrens, Cabinets, Furniture Designers & Custom Builders

Additional Information

top
BBB file opened: 10/02/2008Business started: 01/10/1979Business started locally: 01/01/1979New Owner Date: 01/01/1979
Contact Information
Principal: Mike Legatt (President) Conrad Legatt (Engineer)
Business Category

Furniture Manufacturers, Pool Tables Sales, Office Furniture & Equipment, Futon Sales, Furniture - Unfinished, Furniture - Rustic, Furniture - Retail, Furniture - Outdoor, Furniture - Childrens, Cabinets, Furniture Designers & Custom Builders

Products & Services

According to information provided by the business,they manufacture log furniture, futon frames, log pool tables, log-style kitchen cabinets, bathroom vanities and almost any other piece of lodge, rustic or western furniture. They will also custom make any piece of log furniture to your specifications.

Hours of Operation
Mon: 08:00 AM to 05:30 PMTue: 08:00 AM to 05:30 PMWed: 08:00 AM to 05:30 PMThu: 08:00 AM to 05:30 AMFri: 08:00 AM to 04:30 AM
Refund and Exchange Policy

At Viking Log Furniture you will get a Lifetime Warranty on every product built in our shop. Viking Log Furniture presents the original purchaser of this product a limited lifetime warranty against defects in material or workmanship. This warranty begins on the day of purchase. In the event that a problem arises from a defect during the warranty time, your product will be repaired or replaced (at Viking Log Furniture's option) without charge except for any cost incurred to transport the product to and from Viking Log Furniture's factory. If your product is repaired or replaced, this warranty will be renewed. In the event your product needs service, be advised that Viking Log Furniture reserves the right to refuse service when the product is found to be excessively dirty, modified, or when product failure is due to causes other than defective workmanship or materials. This warranty is void if the product has been subject to obvious abuse. This warranty gives you specific legal rights, and you may have other rights which may vary from state to state. To obtain service under this warranty, please contact the Viking Log Furniture dealer from whom you purchased the product. You will need your receipt for proof of purchase. If your dealer is no longer in business, please contact the service manager at Viking Log Furniture describing your problem.

Service Area

Nationwide

Alternate Business Names
Viking Industries, Northwoods Billards

If you choose to do business with Viking Log Furniture, please let them know that you contacted BBB for a Business Review.

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

7 Photos

Map & Directions

Map & Directions

Address for Viking Log Furniture

38169 County Road 2

Saint Joseph, MN 56374-8701

To | From

LocationsX

1 Locations

  • 38169 County Road 2 

    Saint Joseph, MN 56374-8701(320) 259-0909

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Viking Log Furniture is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Furniture Manufacturers

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BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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