Business ProfileforYA | Engage

I bought a gal of paint stain that **** offered in the store with a $10 rebate. I went online and filled out the rebate form on June 24, 2022. I later get an email stating the rebate has been approved and to allow 6-8 weeks for it (confirmation number 62b662ea5a004f271b298596). I received an email on July 24 of great news that they have processed the rebate and it's on its way. A month later I called a rebate representative and she said thing were slow because of ***** and I should get it in another month. Another month or so had passed so I called the representative again and she said this time the rebate did not cover this paint. I told her not to give me this c*** as it was already approved some time ago by them. I asked for a manager (or anyone smarter than her) and she said my case was forwarded to a "Tier II Rebate Support" and they would contact me by email. Nov. 16th I get an email from this Tier II Rebate Support" and they will contact me within 5 days with a resolution. Twelve days pass and nothing, so I sent an reply back (11-28-2022) Pointing out all the history and how they are obviously not paying out the rebates they owe customers. I would love to get an upper management or corporate phone number so I can tell them what a rip off their rebate program is.