BBB Business Review

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This business is not BBB accredited.

Y A Engage

Additional Locations

Fax: (952) 294-8499 View Additional Phone Numbers 10 S 5th St STE 750, Minneapolis, MN 55402 http://www.young-america.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Y A Engage include:

  • Failure to respond to 14 complaint(s) filed against business
  • 5 complaint(s) filed against business that were not resolved

Factors that raised the rating for Y A Engage include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

48 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 4
Delivery Issues 3
Guarantee/Warranty Issues 4
Problems with Product/Service 30
Total Closed Complaints 48

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Y A Engage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1978 Business started: 02/10/1972 Business started locally: 02/10/1972
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Customer Service, Owner / Manager LeAnn Goede, Executive Assistant Kelley Gregory, Director of Legal Affairs Julie Heinen, Owner / Manager LaVonne Matheny, Clt. Sup.
Contact Information
Principal: Customer Service, Owner / Manager
Business Category

Fulfillment Services Promotional Products - Wearable

Alternate Business Names
Global Fulfillment Young America Corporation
Products & Services

Young America Corporation offers contracting services in promotions & fulfillment services, specialty, printing, program development, and direct merchandising.

Young America processes rebates for the following companies:
-Rex Goliath rebates
-Nextar
-My Bone Yard
-and others...

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.