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          Lakeland Home & Stove, Inc. has 1 locations, listed below.

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            Business ProfileLakeland Home & Stove, Inc.

            Fireplace Equipment
            BBB accredited business

            Contact Information

            37350 County Road 66

            Crosslake, MN 56442-2530

            Visit Website
            (218) 692-2773

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/15/2009

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by Fireplace Pro, this company offers sales of fireplaces, wood stoves, and pellet furnaces.

            Business Details

            Location of This Business
            37350 County Road 66, Crosslake, MN 56442-2530
            BBB File Opened:
            4/9/2003
            Years in Business:
            33
            Business Started:
            1/1/1991
            Business Started Locally:
            1/1/1991
            Business Incorporated:
            12/30/1996
            Accredited Since:
            9/15/2009
            Type of Entity:
            Corporation
            Alternate Business Name
            • Lakeland Fireplace
            • Fireplacepro
            Business Management
            • Holly Smith, Owner/Manager
            Contact Information

            Principal

            • Holly Smith, Owner/Manager

            Customer Contact

            • Holly Smith, Owner/Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vinny T

            01/14/2022

            It’s odd to me that no one has reviewed this business here. I was sold a GREAT wood burning insert with TERRIBLE parts that ended up costing almost half as much as the insert itself. I was sold a chimney liner that I was told would fit…it did not…I wasn’t able to find that out until getting professional help with the install because of the pipe size. The necessary change in size meant that al of the additional parts I was sold were unnecessary. Unfortunately the part that brings me to leave a review is that fireplacePro has only a 12 day return policy (I contacted them within 40 days) AND every time I called to speak to customer service they wouldn’t take my call insisting on only dealing through email. I regret my choice to buy from fireplacePro and it ended up costing me over $600 in parts that I purchased from fireplacepro (that are still sitting on my backyard) and then an additional $1100 in parts and $500 in labor for the correct parts for the installation.

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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