BBB Business Review
BBB Accredited Business since 12/30/2004
Master Restoration & Flood
Phone: (952) 995-9663Fax: (952) 974-7846View Additional Phone Numbers8391 W Lake Dr, Chanhassen, MN 55317-8510www.flooddryer.com
Request a Quote
BBB Accreditation
A BBB Accredited Business since 12/30/2004
BBB has determined that Master Restoration & Flood meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Master Restoration & Flood's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Department of Labor and Industry443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5005
http://www.doli.state.mn.us
Type of Entity
Corporation
Incorporated: November 1999, MN
Contact Information
Primary Contact: Ms. Valerie Al-Jaff (Owner)Business Category
Fire & Water Damage Restoration, Mold & Mildew Inspection/Removal/Remediation, Water Damage Restoration, Fire Damage Restoration, Carpet & Rug Cleaners
Products & Services
According to the information provided by Master Restoration & Flood, this company provides residential and commercial fire and water damage carpet restoration services.
Alternate Business Names
Magic Carpet Specialists, Inc.Industry Tips
Carpet Cleaning TipsRemodeling your home
Carpet Cleaning Services - How to Get Your Moneys Worth
Mold Remediation or Repair
LocationsX
1 Locations
-
8391 W Lake Dr
Chanhassen, MN 55317-8510(952) 995-9663Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Master Restoration & Flood is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Fire & Water Damage Restoration
Carpet Cleaning TipsRemodeling your home
Carpet Cleaning Services - How to Get Your Moneys Worth
Mold Remediation or Repair
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.