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BBB Accredited Business since

Encompass, Inc.

Phone: (952) 854-4511 Fax: (952) 854-3126 14850 Martin Dr, Eden Prairie, MN 55344

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Encompass, Inc. is a privately held Minnesota structural and mechanical engineering consulting firm established in 1979.  Encompass, Inc. specializes in the forensic analysis of building failures, restoration design, construction quality assurance, building commissioning, and window/curtainwall testing.  Encompass, Inc. currently has 12 Licensed Professional Engineers (P.E.) currently licensed in 22 states, 1 Licensed Architect, 2 Engineers-In-Training (E.I.T.), 4 field technicians, and support personnel for a total staff of 22. Encompass is also an American Architectural Manufacturers Association (AAMA) accredited Independent Testing Laboratory for windows and curtain wall systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Encompass, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Encompass, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 25, 2000 Business started: 08/01/1979 in MN Business started locally: 01/01/1979 Business incorporated 08/01/1979 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Board of Architecture
85 7th Pl E Ste 160, Saint Paul MN 55101
Phone Number: (651) 296-2388

Type of Entity


Business Management
Kent Jones, Principal Rob Giesen, Owner / Manager Ms. Stephanie Lovaasen, Project Coordinator
Contact Information
Principal: Kent Jones, Principal
Business Category

Engineers - Professional Home Inspection Service

Method(s) of Payment
Refund and Exchange Policy
Products & Services

According to the information provided by Encompass, Inc., this company does investigation of construction problems or building failures to determine if the cause was due to incorrect design, improper construction, lack of maintenance of defective materials.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.